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Receptionist

3 weeks ago

Adelaide CBD, Australia BespokeHR Full time

Are you an experienced, motivated and proactive Receptionist looking to grow your career in the professional services sector?
- Fantastic opportunity within an award-winning Financial Planning Firm.
- Fun and cohesive team environment
- Full time - flexible hours, Adelaide CBD

**Who the Company is?**

**Pride Advice**

Pride Advice is a multiple award winning leader in Financial Services with clients, both locally and around Australia.

Strong, loyal, protective and fearless. These are the attributes that Pride Advice regards as fundamental to the way it cares for and protects its clients. Their Financial Advisers have helped thousands of clients plan for success; from starting a business to buying a house, having a family to preparing for retirement. They see themselves working to make clients feel safe and remove the cloud of mystery that sometimes shrouds the profession of financial planning and wealth creation. As a holistic financial advice firm, their team of specialists have a reputation for advising on all aspects of Financial Advice with specific strengths in:

- Superannuation
- Retirement Planning
- Investments including SMSF, SMA, MDA solution
- Insurance

**What you will be doing and will be responsible for**:
Reporting to the Head of Operations, the Receptionist will be responsible for presenting a professional and welcoming front of house at all times. This includes welcoming all clients into the office, ensuring their needs are attended to and answering all incoming phone calls promptly and efficiently.

**Key Responsibilities**:

- Managing a busy and vibrant reception providing an efficient and courteous first point of contact for incoming calls and visitors.
- Provide a high standard of customer service by responding to telephone calls in a courteous and professional manner, screening and diverting as required
- Maintaining professional presentation of the reception area and client meeting rooms
- Preparation for client meetings including agenda preparation and circulation and ensuring outstanding actions are followed up
- Additional administrative duties including but not limited to mail, scanning and stock orders
- Accurate Database management, data entry and reporting
- Maintaining excellent communications with all internal and external stakeholders
- Develop and maintain positive relationships by providing excellent client service to clients

**‘What you look like’ and need to demonstrate to be successful’.**
- At least 12 months experience in a similar role, preferably in a professionals services environment
- Well presented and articulate with excellent written and verbal communication skills
- Professional telephone manner
- Proven customer service and interpersonal skills
- Ability to effectively plan and prioritise tasks and work
- Have strong attention to detail, commitment and motivation
- Ability to be proactive and self-motivated
- High degree of professionalism, confidentiality and discretion.
- Highly skilled in the Microsoft Office Suite
- Ability to thrive in a high pressure, fast-paced environment.
- Enthusiastic, dedicated with an outcomes orientated approach.

**Sound like you?**

For more information, you may contact Kerri on 0402701772.