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Regulatory Officer
2 weeks ago
An exciting opportunity to join the Regulatory Transaction Services team within Consumer Affairs Victoria
- VPSG2 classification (salary range $55,439 - $71,194) plus superannuation
- An ongoing, full-time role available
About us
Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.
The Regulatory Transaction Services (RTS) provides business and occupational licensing and not-for-profit registration services to Victorians.
About the role
Reporting to the RTS Team Leader, Regulatory Officers are responsible for the timely and accurate execution of tasks in line with legislation and operational policies associated with CAV's licensing and registration schemes.
Regulatory Officers also provide information to clients both verbally and in writing and accurately and promptly maintain CAV's record management databases and resources.
**In this role, you will**:
- carry out tasks associated with the RTS' regulatory activities ensuring accurate, timely and professional services are provided to regulatory clients, so as to meet or exceed RTS goals and targets
- update, maintain and utilise electronic records and databases in accordance with RTS operational policy and departmental records management policies, procedures and business rules
About you
- excellent customer focus, with the ability to understand customer requirements to address their needs
- proven ability to cooperate and work well with others in pursuit of team goals
- excellent problem solving skills, with the ability to seek resolution of problems through policy or process guidelines.
How to apply
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).
**Acceptable evidence includes**:
- COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account)
- Your immunisation history statement (available via your myGov account)
Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.
