Client Solutions Manager, Digital Disruptors, Anz
2 weeks ago
The Client Solutions Manager for Meta's Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our multi-channel advertisers. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers.The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical, and technical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.This position works with key e-commerce digital native clients in ANZ and is based in our Sydney office.
**Client Solutions Manager, Digital Disruptors, ANZ (based in Sydney) Responsibilities**:
- Media planning, strategy & measurement and optimization.
- Outlines measurement solutions and appropriate campaign structures based upon key KPI’s.
- Manages and consults on complex advertising solutions and integrations.
- Manages revenue delivery and budget spend, including optimization and providing real time recommendations.
- Articulate and update clients on Meta's product and developments.
- Responsible for educating clients and agencies on best practices.
- Drives product innovation based upon client needs.
- Build and manage relationships with key clients and agency partners (media, creative, MBP, etc.).
- Manage complex work streams to optimize marketing objectives for clients.
- Manage analytics and dashboards to advise clients.
- Oversee delivery and revenue recognition for the businesses/accounts you are assigned to.
- Identify up-sell opportunities across your accounts and partners with the Client Partners to drive incremental revenue.
**Minimum Qualifications**:
- Understanding of major advertising success metrics. Understanding of the app technology and app technology landscape.
- Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights.
- Excellent communication skills, native oral and written fluency in English as you will be working with teams and clients whose usual business language is English.
- 5+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required.
- Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM).
- Ability to communicate, collaborate and work effectively on a team.
- Ability to manage multiple projects while maintaining strict attention to details.
**Preferred Qualifications**:
- Strong problem solving and quantitative analytical skills, previous experience using Microsoft Excel, Tableau and/or SQL is a plus.
- Analytical, critical-thinking, strategy development and creative problem-solving abilities.
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