Customer Service Representative

1 week ago

Sydney, Australia Symbion Full time

**Job no**: 494790
- **Business unit**: EBOS Group Australia Pty Ltd, ABN 38 125 401 247
- **Position location**: Wetherill Park
- **Work type**: Full Time Maximum Term
- **Location**: NSW - Sydney

**Customer Service Representative**

With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

**The role**:
Here at EBOS Healthcare we have a great opportunity for a Customer Service Representative with excellent communication skills and high attention to detail to join the Customer Service team, based out of our Wetherill Park office.

In this role, reporting to the Customer Service Team Leader, you will provide outstanding support to our valued customers while following established service processes and sales practices.

Join us at EBOS Healthcare and help us deliver exceptional service

**What you will do**:

- Accurate data entry of customer orders;
- Maintain and update information within the database;
- Amend customer accounts as requested within set guidelines and as per business procedures;
- Engage with colleagues and managers to learn new skills and processes to enhance work efficiency;
- General administration duties.

**What we are looking for**:

- Prior experience working within a Call Centre or Customer Service role preferred;
- Ability to learn new systems and processes quickly,
- A can-do attitude and willingness to work with the immediate team and broader business to achieve group targets;
- Willingness to develop and enhance professional customer service skills;
- Excellent verbal and written communication skills.

**Benefits**

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

- Employee Share Plan;
- Company Paid Parental Leave;
- Employee Assistance Program for Mental Health Wellbeing;
- Staff Awards;
- Employee Referral Program;
- Health Insurance Discounts;
- And more.
- EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion. We recognise that a diverse workplace improves our ability to attract, retain, motivate and develop talent, create an engaged workforce, deliver quality services to our customers and to support the growth of EBOS Group._

**How to apply**

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role.

Advertised: 06 Nov 2024 1:30 PM AUS Eastern Daylight Time

Applications close: 29 Nov 2024 AUS Eastern Daylight Time

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