People Operations

People Operations & Systems Lead

Permanent full-time position

Hybrid model - Cabrini Corporate Office Hawthorn East & WFH

Salary $130K+super + salary packaging benefits

Cabrini benefits:
- Access to not-for-profit salary packaging up to $15,900 tax free each year, plus $2650 meal & entertainment benefits- Vibrant Hawthorn East location, close to public transport and café/shopping precinct & WFH days- Myki Commuter discounted public transportation fares- Access to discounted private health insurance and gym memberships-
- Learning is highly valued and there are many opportunities for professional development

How you will make an impact

Key responsibilities include:
- Oversee day to day operations delivery as per agreed SLAs and resolving queries about Cabrini’s HR processes, policies, and systems escalated by People Operations team members and business stakeholders- Monitor the helpdesk ticketing queue and supporting the team to prioritise and respond to complex queries involving employee movements and data change workflows, new employee on boarding and document management-
- Drive efficiencies within team operations and all HRIS enabled processes, including ensuring all processes are well documented and supported by instruction guides, checklists and other collateral.- Lead the quality assurance, audit, reporting and governance related to the accuracy and quality of employee data in Workday- As business process SME, own the delivery of E2E business process and requirements for complex service requests and system enhancements and engage with stakeholders and other functional owners to scope out business requirements and define E2E business process and requirements.

About you

Crucial to success in this role will be a deep understanding of business requirements and business process data flow; an ability to identify and implement system improvements and coaching expertise to build staff capability, in addition to:
- A tertiary qualification in HR or a relevant field- Experience leading and coaching a team to deliver exceptional service- Experience in a HR operations role within a large and complex environment- Strong and demonstrated experience in the administration of complex HRIS processes and data management in an HR Services delivery capacity- Experience working with a top tier HRIS system (e.g. Workday, SuccessFactors, Oracle).- Experience and confidence to collaborate with business and HR leaders to solve problems and achieve outcomes- Highly organised with the ability to manage multiple, time sensitive priorities in a fast-paced environment- Possess a positive, service-oriented attitude with excellent follow through on issues and foresee potential challenges and proactively propose resolution options- A healthcare background is desirable but not essential

Enquiries to: Arlene Jeffery, Recruitment Advisor - 0477 280 238

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s south east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.

There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested.