Client Services Officer

2 weeks ago

Mile End, Australia Clinpath Laboratories Full time

Permanent Full Time
- Friendly, supportive and professional team
- Modern office work space, Mile End

**About the Opportunity**

Do you love talking to people and do you want to be a part of a team helping to make a difference to the lives of others?

Well look no further

At Clinpath our Patient Services team are our frontline support team. This team manages all incoming calls to support results, bookings and general enquiries, representing our brand and image to the local market.

In this role you will work in a dynamic team focused on patient care and service excellence and will work in a modern office environment based at Mile End.

If you are looking for something new and different, are looking to learn some new skills or just seeking a change why not consider being a part of our amazing team.

**Duties**:

- Responsible for answering enquiries and schedule bookings from medical professionals and patients for pathology specimen collection services at Clinpath Collection Centres, domiciliary visits and hospital visits;
- Administrative tasks relating to laboratories results management, patient bookings and collections/appointments management;
- Provide medical practitioners with pathology results.

**Applicants should possess the following**:

- A passion to learn and develop;
- Demonstrated superior customer service skills;
- Experience in a health and/or medical industry with medical terminology experience will be highly regarded;
- A polished and professional telephone manner with excellent verbal communication skills;
- Demonstrated ability to work in a flexible work environment with the ability to prioritise;
- Demonstrated ability to work as part of a small team;
- The ability to be an active listener;
- Excellent attention to detail;
- High level of confidentiality;
- The ability to work calmly under pressure; and
- Computer competency including the willingness to learn new systems.

**Why join us?**

Clinpath Pathology offer a wide range of employee benefits:

- Stable, reputable organisation (part of the global Sonic Healthcare)
- Paid Parental Leave options
- Employee Rewards Program
- Annual employee service awards
- Ongoing training and development
- The opportunity to participate in the Clinpath Development Program
- Employee Assistance Program (EAP)
- Novated Leasing
- Study leave for approved courses
- On-site Physiotherapist
- Employee Referral Program
- Free annual flu vaccination
- Fitness Passport program
- Charitable and social events including annual Christmas Party, Pizza days and morning teas
- Work life balance and flexible working arrangements

**About Clinpath Pathology**

Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Based at Mile End in a new state of the art laboratory Clinpath provides you with the opportunity to become a part of an Australian wide medical testing laboratory network, focused on medical leadership and expert advice. We serve our South Australian medical practitioners, private hospitals and aged care facilities.

We are an equal opportunity employer and offer a dynamic and supportive work environment where the contribution of people with different skill sets, cultures and backgrounds is valued.

**How to apply?**

**Applications close 6**th** March 2025**

Applications Close: 06 Mar 2025

  • Administration Service Officer Elpida

    2 weeks ago

    Mile End, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 904376 **Location**: 5031 - MILE END **Job status**: Long Term Contract **Eligibility**: Open to Everyone - **Central Adelaide Local Health Network**: - **Mental Health Services, Mile End**: - **Salary ASO-2 $58,709 - $63,154 p.a. + Superannuation and Salary Sacrifice Benefits**: - **Full-time temporary up to...

  • Customer Service Officer

    2 weeks ago

    Mile End, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Claims Service Officer

    5 days ago

    Mile End, Australia RAA Full time

    **Join a resilient, high performing call centre team with a fun, inclusive and supportive culture**: - **13**th** January 2025 commencement, salary of $60,975 + super + benefits**: - **Full-time & Part-time roles based at Mile End, WFH possible after probation** **Your new opportunity** The award-winning RAA Insurance team has a fabulous opportunity for...

  • Customer Service Officer

    7 days ago

    Mile End, Australia Capital SMART Full time

    Free lunch once a week and monthly BBQ's. - Supportive, established and welcoming team - Additional 2 weeks, paid Emergency services leave. Does a Monday to Friday, 8.00 am to 4.00 pm role appeal to you? Are you a Customer service professional who cares about their customer, brand and, delivering a high level of service? Like working in a fun and...

  • Claims Service Officer

    2 weeks ago

    Mile End, Australia RAA Full time

    **Join a resilient, high performing call centre team with a fun, inclusive and supportive culture**: - **21**st** October commencement, salary of $60,975 + super + benefits**: - **Full-time roles based at Mile End, WFH possible after probation** **Your new opportunity** The award winning RAA Insurance team has a fabulous opportunity for you to join our...

  • Customer Service Officer

    7 days ago

    Mile End South, Australia Simba Car Hire Full time

    Simba Australia is a well-established and rapidly expanding Car Rental Company, dedicated to providing first-class car rental services to our valued customers. We take pride in offering a diverse fleet of high-quality vehicles, exceptional customer service, and a commitment to making every journey memorable. As we continue to grow our network throughout...

  • Policy Officer

    1 day ago

    Mile End, Australia SA Government -OFFICE FOR RECREATION, SPORT AND RACING Full time

    **Office for Recreation, Sport and Racing** **Job reference**: 635940 **Location**: 5031 - MILE END **Job status**: Short Term Contract **Eligibility**: Open to Everyone **About the Agency** The Office for Recreation, Sport and Racing (ORSR) is the lead agency for the Government's policy on sport and active recreation. ORSR is responsible for State...

  • Lending Client Services Officer

    1 day ago

    Eight Mile Plains, Australia City Finance Lending Full time

    **Lending Client Services Officer** **Location**: Brisbane Technology Park, Eight Mile Plains **Full-Time**: 35.7 hours per week **Part-Time**: 20 hours per week, catered to your schedule **About Us**: City Finance is a trusted name in the personal finance sector, known for being there when unexpected expenses arise. With a stellar 4.8-star Google rating,...

  • Payroll Officer

    5 days ago

    Mile End, Australia Clinpath Laboratories Full time

    Fixed Term, Full Time due to parental leave approx. mid July 2025 to May 2026 - Friendly, supportive and professional team (part of the global Sonic Healthcare) - Modern office work space, Mile End, Adelaide SA, convenient city fringe location **About Clinpath Pathology** Clinpath Pathology is a quality pathology service provider, focusing on professional...

  • Patient Services

    2 weeks ago

    Mile End, Australia Clinpath Laboratories Full time

    Permanent Full time - Friendly, supportive and professional team - Modern office work space, Mile End **About Clinpath Pathology** Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Based at Mile End in a new state of the art laboratory Clinpath...