Receptionist/administrator

2 weeks ago

Richmond, Australia Astra green solutions Full time

**About Us**:
Astra Green Solutions is a leading renewable energy firm in Australia, committed to revolutionizing the energy landscape through sustainable solutions. With a focus on innovation and environmental stewardship, we strive to provide cutting-edge renewable energy products and services to our clients nationwide. As one of Australia's largest renewable energy firms, we are dedicated to building a greener future for generations to come.

As an Administrative Assistant at Astra Green Solutions, you will play a vital role in supporting our operations by managing various administrative tasks with efficiency and accuracy. Your responsibilities will include:

- Handling high volume client payments over the phone in a professional manner
- Engaging with clients on a daily basis, delivering exceptional customer service
- Creating and sending out invoices to clients
- Proactively following up on outstanding invoices and managing collections effectively
- Managing inbound calls and addressing inquiries promptly and courteously
- Updating our Customer Relationship Management (CRM) system with up-to-date client information
- Conducting data entry tasks accurately and maintaining organized records
- Providing assistance with general office administrative duties as required

**Requirements**:

- Prior experience in an administrative role is preferred
- Exceptional communication skills, both verbal and written
- Strong customer service orientation and the ability to interact with clients professionally
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with CRM software is advantageous
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Attention to detail and accuracy in data entry and administrative tasks

**Benefits**:

- Competitive salary commensurate with experience
- Comprehensive health insurance coverage
- Generous paid time off and holidays
- Opportunities for professional development and career advancement within the company
- A supportive and collaborative work environment committed to sustainability and innovation

**Job Types**: Full-time, Permanent, Subcontract

**Salary**: From $55,909.00 per year

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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