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Service Desk Support Officer

2 weeks ago


Bankstown, Australia MCJ Appointments Full time

Our client is a large council that is seeking a Service Desk Support Officer for a short term contract.

**POSITION PURPOSE**
To support the service management team in delivering IT support services to Council, staffing the IT Service Desk and providing support to users of IT tools by logging service calls, solving incidents or escalating these as needed.

**QUALIFICATIONS AND EXPERIENCE**

Experience in the IT field

Significant experience in developing a strong customer focus

Microsoft Network /OS

Experience in the support of Citrix environment

**DUTIES**
Providing day-to-day technical and advice to users of computer software and hardware

Answer Service desk calls

Provide level 1 service desk support and level 2 desktop support to users

Fully vaccinated with Booster

Contact Lindie or Ray on 02 8007 6444quoting reference number 770MCJ

**Job Type**: Contract
Contract length: 3 months

**Salary**: $37.00 - $43.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Authorisation:

- Australia (required)