Customer Service Officer

3 days ago

Bankstown, Australia Quay Appointments Full time

6-month contract available to demonstrate your customer service skills
- Fantastic full-time opportunity to work for a reputable government organisation
- Office-based working located in central Bankstown NSW

**About Our Client**
Join a large government organisation located in Bankstown and have an important frontline service role within a central business unit.

Our client operates a large, shared service centre, delivering vocational education and training. They upskill over 500,000 students each year on their campus, workplace, online and through distance education methods.

This organisation is seeking a motivated and reliable problem-solver that can deliver excellent customer service during their peak activity period.

**Your New Role**
As a Customer Service Officer, you will have the opportunity to:

- Deliver a high-level quality of customer service daily by resolving general enquiries and information requests from internal customers on matters relating to course inquiries
- Consult with the team and supervisor when dealing with complex enquiries or requests, and escalate when required
- Process data efficiently and accurately to maintain the management of records
- Work in a fast-paced environment utilising inbound and outbound channels of communication

**What will help you succeed**
To be successful in this position you should:

- Effective listening, written and verbal communication skills
- Problem solve, think critically about work tasks, and seek clarification when unsure
- Work collaboratively as part of a team and show commitment to completing assigned work activities
- Proficiency using Microsoft Office Suite, including Microsoft Teams and Outlook
- Experience within a contact center or customer service role is essential
- Hold a valid working with children check (WWCC)

***How to Apply**

Our client has a mandatory COVID vaccination policy for all employees the successful applicant for this position will be required to be double vaccinated.

  • Customer Service Officer

    2 weeks ago

    Bankstown, Australia Temp & Agnew Pty Ltd Full time

    Southwest Sydney area - Ongoing temporary work - Negotiable $$$ We are a Recruitment Agency that specializes in providing quality work for temporary roles in various industries. We are looking for proactive Customer Service Representatives who are interested in long/short-term temp roles! **About you**: - With previous experience in the customer service...

  • Customer Service Officer

    7 days ago

    Bankstown, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...

  • Retail Customer Service Officer

    7 days ago

    Bankstown, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service

    2 weeks ago

    Bankstown, Australia Impressive Wardrobes Full time

    Impressive Wardrobes is a busy family business seeking 2 motivated & enthusiastic full time/casual Customer Service Assistants to work in our fast paced office environment. The role includes: - Welcoming & serving showroom customers - Quote & installation bookings - Filing **Requirements**: - Well presented - Punctuality - Fluent English written & verbal...

  • Customer Service Officer

    1 day ago

    Bankstown, Australia Kennedy Reid Full time

    Join a Australian-born entrepreneurial organization who are now world leaders - Work in an environment that promotes support, training and positive culture. - Opportunity to work in a flexible hybrid structure with great employee benefits. **The Company** Our client is an Australian-born entrepreneurial organization who are now world leaders in drinking...

  • Customer Service Officer

    3 days ago

    Bankstown, Australia Kennedy Reid Full time

    Opportunity to work in a flexible hybrid structure and employee benefits. - Work in an environment that promotes support, training and positive culture. - Provide customer service via phone and online in a team setting. **The Company** Our client is an Australian-born entrepreneurial organization who are world leaders in instant boiling water and provides...

  • Customer Service Officer

    2 weeks ago

    Bankstown, Australia Kennedy Reid Full time

    Join a Australian-born entrepreneurial organization who are now world leaders - Work in an environment that promotes support, training and positive culture. - Opportunity to work in a flexible hybrid structure with great employee benefits. **The Company** Our client is an Australian-born entrepreneurial organization who are now world leaders in drinking...

  • Customer Service Officer Leisure

    6 days ago

    Bankstown, Australia City of Canterbury Bankstown Full time $55,000 - $65,000 per year

    Here at CBCityThe City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.The roleWe are seeking an...

  • Customer Service Manager

    1 day ago

    Bankstown, Australia Tourism Holdings Australia Pty Ltd Full time $60,000 - $120,000 per year

    Join a team that's passionate about delivering unforgettable guest experiencesAre you a people-first leader with a passion for customer service and operational excellence? We're looking for a Customer Service Manager to lead our branch team and be the face of our business for every guest who walks through the door.About the Role:As the Customer Service...

  • Customer Service Representative/telemarketer

    1 week ago

    Bankstown, Australia PD Services Full time

    **Customer Service Representative/Telemarketer Positions - 5 Days per Week ($25 - $35 per hour)** **WHAT WE ARE SEEKING** P & D Cleaning is a commercial cleaning company with its Sales Office located in Bankstown who is currently looking for a highly motivated, enthusiastic and experienced Customer Service Representatives and Telemarketers to book cleaning...