Coordinator, People Services

**Delivering a variety of people & culture workflow and coordination activity**:

- **Permanent, full time, Sydney Head Office**
- **Join **a sustainable, community minded and ethical property company**

Exciting opportunity to join our centralised People Services team and directly contribute to our purpose, achieving goals by driving organisational capability and supporting cultural change whilst delivering a compelling employee experience so our people can focus on delivering for our customers and communities.

This is a great opportunity for someone who is early in their career or looking for a career change to grow their HR generalist knowledge within a supportive team.

**The Opportunity - About the Role**

You’ll play a pivotal role in being responsible for delivering professional workflow and coordination across all People and Culture(P&C) related activities and accurate guidance and support to our employees in relation to P&C policies, procedures/processes, and systems. Providing high level customer service, including responding to first level queries and maintaining data integrity across systems and documentation.

In addition, working in collaboration with the various stakeholders, you’ll partner with the broader P&C team to drive ongoing process improvement and identify ways to enhance the employee experience.

Your key responsibilities will include (but not limited to):

- Providing a high quality, consistent customer experience within agreed service level commitments through the effective processing and closure of all P&C-related enquires, in line with the tiered service delivery model
- Preparing and issuing documentation for employees regarding changes to employment conditions, ensuring that all required paperwork is completed and received on time
- Managing workflows and input new starter details into the HR Management System and other systems as required, within set timeframes
- Uploading employee files electronically through to the electronic personnel record database
- Maintaining P&C intranet pages, ensuring content is up to date and all hyperlinks are active to their respective pages
- Supporting rollout and coordination of all P&C activities/initiatives
- Providing ad-hoc operational administrative assistance and support to the P&C services Manager, P&C Leadership Team, and P&C team

**About You**

To be successful in this role, you will be a customer focused professional looking to grow your generalist HR experience within an environment where you will be supported to use and develop your problem-solving skills. Your experience is likely to include the following, but we are also open to Graduates or Administration/ customer service professionals with transferable skills;
- Experience in HR/Administration, contact centre or similar customer service discipline
- Knowledge of and experience in interpretating and working with industrial instruments (Awards/Agreements) would be highly regarded but not essential
- Strong organisational administrative skills, including high level skills in MS Office Suite
- Experience working in a fast paced, team environment governed by service level agreements
- Excellent written, verbal and interpersonal communication skills

**The Stockland Proposition**

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.