Membership & Customer Service Coordinator

2 weeks ago

Sydney, Australia Beaumont People Full time

Membership & Customer Service Coordinator
- Australian Society of Orthodontists (ASO)
- Full Time, Permanent - Hybrid, WFO & WFH
- $80k + Super
- Crows Nest, 2065, NSW

**About the Organisation**:
The Australian Society of Orthodontists (ASO) is the Not-for-Profit peak body for orthodontics in Australia, and is an organisation committed to maintaining high ethical and professional standards amongst orthodontists, to the benefit of the dental health of all Australians. Their members benefit from continuing professional development, information and advice, clinical excellence, and business support.

**About the Role**:
As the Membership & Customer Service Coordinator you will be responsible for supporting a small and dedicated team to deliver exceptional customer service and administration support to their members. The role involves assisting members, volunteer committees and State branches with information, advice and support including advertising, managing bookings for events, updating the website and assisting with communications.

The Australian Society of Orthodontics strongly believes in continuous professional development and flexible hybrid working arrangements.

Previous experience working within a small business ideally within a peak body, membership or association is highly desirable.

**Duties include but are not limited to**:

- Liaise with finance manager on membership fees, payments and defaults
- Provide assistance and administrative support to the team and committees
- Provide exceptional customer service and demonstrate patience to members through different processes
- Manage the updating of the online member directory
- General liaison with and support for members, ensuring a customer centric approach

**To be successful you will have**:

- Proven experience working with CRM systems
- Resilience and a proven ability to work effectively with different personalities
- Good stakeholder engagement skills and the ability to engage with both staff and members effectively
- A demonstrated ability to work independently

If you enjoy working within a small team, are an experienced customer service and administration professional

  • Customer Service Team Member- AMP Bank GO

    17 hours ago

    Sydney, New South Wales, Australia AMP Services Full time $60,000 - $90,000 per year

    Hey customer service rockstar. You know what's not OK? Outdated systems, knotty processes and red tape stopping you from serving customers. You know there has to be a better way. You want to lead that better way. AMP Bank is that way… If you could create the best digital bank in Australia, what would it look like? How would it make life easier? And what...

  • Customer Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time $60,000 - $80,000 per year

    End 2025 with a rewarding new career in financial services. No experience needed with comprehensive in-house training provided as AMP is ready to invest in you, no matter your background.If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and...

  • Customer Service Officer

    3 days ago

    Sydney, Australia AMP Full time

    Customer Service Officer If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...

  • Customer Service Officer

    2 weeks ago

    Sydney, Australia AMP Full time

    Customer Service Officer If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...

  • Customer Services Officer

    1 week ago

    Sydney, Australia AMP Full time

    Customer Services Officer - Superannuation Operations If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • Customer Service/onboarding Team Member

    3 days ago

    Sydney, Australia AMP Full time

    Customer Service/Onboarding Team Member If you could create the best digital bank in Australia, what would it look like? How would it make life easier? And what would you do to create a 6-star customer experience? We're wondering the same thing. **We're building something new** We're building the new AMP Bank: a fully digital bank with new products,...

  • Talent Acquisition Coordinator

    6 days ago

    Sydney, Australia AMP Limited Full time

    **Talent Acquisition Coordinator - 12 Month Fixed Term Contract** - Are you looking to start your career in Human Resources? - You might already be doing some HR studies but need hands on experience - Looking to build your career in Recruitment **About Business Unit** The People and Culture (P&C) business unit within AMP is accountable for the delivery of...

  • PMO Coordinator

    3 days ago

    Sydney, Australia AMP Full time

    PMO Coordinator If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Customer Engagement Marketing Manager

    6 days ago

    Sydney, Australia AMP Full time

    Customer Engagement Marketing Manager You know what's not OK? Feeling stuck in old, corporate ways. Outdated banking ways. And knotty processes that stop you from serving customers. You know there has to be a better way. You want to lead that better way. AMP Bank is that way... If you could create the best digital bank in Australia, what would it look...

  • P&C Operations Coordinator

    5 days ago

    Sydney, Australia AMP Limited Full time

    **People and Culture Operations Coordinator - 12 Month Fixed Term Contract** - Passion to work and build a career in People and Culture function. - Good team culture and diversity of experience - Excellent opportunity to start your career developed **About Business Unit** AMP believes our people are the most important factor in our success. As a team,...