Ncts Implementation and Engagement Lead

**Acknowledgement of Country**:
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present.

**Role highlights**:

- Lead national adoption of SNOMED CT and AMT across Australia’s healthcare system.
- Engage and support diverse stakeholders through strategic outreach, education, and implementation activities
- Join a collaborative, flexible, and inclusive team at CSIRO’s AEHRC, contributing to world-class digital health research with real-world impact.

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**The opportunity**:
The Australian e-Health Research Centre (AEHRC) is seeking an experienced and strategic NCTS Implementation and Engagement Lead to join the Health Data Semantics and Interoperability Group. This role will support national efforts to implement standard clinical terminologies—such as SNOMED CT and the Australian Medicines Terminology (AMT)—as part of the Australian Digital Health Agency’s interoperability plan. You’ll play a key role in driving the adoption of these standards across Australia’s healthcare system.

In this position, you will lead the development and execution of the NCTS Adoption and Engagement strategy, providing high-quality implementation support and managing relationships with a diverse range of stakeholders. You’ll also oversee outreach and education initiatives to ensure broad and effective uptake of SNOMED and AMT. This is a unique opportunity to contribute to national interoperability efforts, engage diverse stakeholders, and translate research into real-world impact within a flexible, inclusive, and career-supportive environment.

**Your high-level duties will include**:

- Developing and deliver strategic implementation and engagement plans for the National Clinical Terminology Service (NCTS).
- Providing high-quality support, education, and training to NCTS users, including proactive engagement and resolution of complex queries.
- Collaborating with internal teams and the Australian Digital Health Agency to identify and address emerging implementation needs.
- Analysing support trends to inform improvements in outreach, adoption, and education activities.
- Creating and maintaining user-facing documentation, including training materials, guides, and reports.
- Building and managing strong stakeholder relationships through regular engagement, consultation, and collaboration.
- Leading outreach and education initiatives to drive adoption of SNOMED CT and AMT across the healthcare ecosystem.
- Contributing to continuous improvement by identifying risks, opportunities, and user needs to enhance service quality and impact.

**Role particulars**:
**Location and office arrangements**:Sydney (Westmead) or Brisbane (Herston)

**Salary**:AU$157k - AU$174k per annum (pro-rata for part-time) plus up to 15.4% superannuation

**Tenure & work schedule**:Specified term of 2 years; full time

**Reference**:101061
- A relevant diploma/bachelor’s degree or equivalent relevant work experience in the medical and/or digital healthcare domain.
- An understanding of data standards and clinical terminology implementations in Australia, the barriers and opportunities of existing and future implementations.
- Experience in stakeholder management, including consultation and facilitation of user groups.
- Experience in planning and facilitating small to large workshops.
- Proven negotiation, consultation, facilitation and effective written and oral communication skills for use in a complex project environment.
- Demonstrated ability to deliver against contract obligations and client expectations.
- Experience working with clinical peak bodies, clinical software industry and government agencies.

For full details about this role, and other desirable criteria, please review the Position Description.

**Eligibility**:
**Not sure if you meet all the criteria?**:
**Setting you up for success**:
We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact the Talent Partner mentioned on the PD and let us know how we can support you.

**Life at CSIRO and flexible work arrangements**:
We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment pr