Key Account Manager

7 days ago


Port Melbourne, Australia Bright Food Asia Pacific Pty Ltd Full time

**Introduction**:
About the Company
Calendar Cheese Company is Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced from the best dairies, affineurs and producers around the world.
**Description**:
Why Join us?
- Innovative Culture: Be part of a forward-thinking company that values creativity and initiative.
- Career Growth: Opportunities for professional development as well as working across a large number of diverse categories.
- Collaborative Environment: Work in a supportive and dynamic team where your contributions are valued and you have the ability to drive real change.
- Competitive Benefits: Enjoy a comprehensive benefits package, varied employee benefits program including generous staff discounts on eligible products.

**Key Responsibilities include**:

- Customer Relationships & Customer Service: Develop and maintain strong customer relationships. Provide knowledgeable and proactive service and support to new and existing customer whilst encouraging sales. Adapt to customers’ changing demands by being proactive, motivated and maintaining a can-do attitude. Provide product expertise training, including cutting and wrapping of cheese, merchandising and care instructions for all products within our range.
- Company Sales: Achieve company sales and margin budgets assigned to your territory whilst ensuring long term customer retention. Cross sell and up sell across the entire portfolio whilst identifying and capitalising on new business opportunities.
- Team Collaboration: Work closely with all members of the team to ensure maximum results.

**Skills and Experience**:

- Must hold a current driver’s licence
- Proven background and experience in a similar role working with food products
- Professional experience in hospitality is preferred
- Intermediate Microsoft office skills - Word, Excel, Outlook
- Strong communication and influencing skills. In particular, the ability to advocate change and influence internal opinion.
- Highly organised and able to meet deadlines
- Numerate with the ability to understand data and to interpret it in a lateral manner.
- Ability to propose and deliver continuous improvement initiatives.
- Diplomacy and tact in order to gain support at all levels in the business coupled with confidence, intelligence and business acumen skills to influence abilities and outcomes.
- An individual who is prepared to own a process and accept accountability for performance.
- Decisive, with the ability to make sound decisions, based on experience and good judgement.
- A pragmatic person, capable of interacting successfully at all levels of the organisation.


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