Policy Support Specialist

5 days ago


Sydney, Australia Temp & Agnew Pty Ltd Full time

Full Time Permanent role
- An amazing permanent opportunity with a Leading Insurance Company
- Hybrid working after training

The company;
A Leading insurance company based in Sydney CBD is looking for a proactive Policy Support Specialist to join there team.

The role;
As a Policy Support Specialist you will;
- Build relationships with clients
- Answer all inbound calls and complete outbound calls in a professional manner
- Assist and resolve any queries from current and new policyholders
- Administration duties
- Deliver exceptional customer service to achieve satisfactory outcomes

About you;
- Experience in a customer service role required
- Excellent communication and listening skills
- Excellent Phone manner
- Ability to work in a team/independently
- High attention to detail
- Strong data entry and administration skills
- Proficient computer and organizational skills
- General insurance sector experience preferred (not essential)

What we offer;
- Full time Permanent role
- Close to public transport
- Based in Sydney CBD
- Leading insurance company
- Career Development
- Permanent Residents/Citizens only



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