Change Manager

5 days ago

Melbourne, Australia Hudson Australia Full time

This pay rate is inclusive of mandatory 25% casual loading

We are seeking an experienced **Change Manager** to join the Change Management Office on a full-time basis through to **30 June**, with potential for extension. This dual-focused role will support two key initiatives:

- **Physical Records - Business Process Improvement Project**: Lead change management activities to enhance digitisation capabilities and improve physical record-handling processes. The focus will be on business process improvement and aligning operational teams, with limited system change components.
- **Broader Organisational Transformation Work Programs**: Partner with the Manager, Change Management Office within the People and Culture team to deliver end-to-end change management activities. Contribute to establishing best practices and promoting the adoption of the change management framework in a newly formed change practice.

**Key Responsibilities**:

- Conduct change analysis and impact assessments using the Change Management Framework.
- Develop and deliver change plans and reports to document and communicate change activities.
- Perform current and future state gap analysis to ensure alignment with transformation objectives.
- Manage stakeholders, addressing issues and risks, and ensure proactive engagement.
- Build strong relationships with stakeholders to support project delivery and change impacts.
- Collaborate with operational teams to translate business requirements into actionable documentation.
- Assess training needs and develop comprehensive training materials for end users.
- Monitor adoption rates, gather feedback, and analyse data to enhance project outcomes.
- Capture lessons learned and recommended improvements for future change initiatives.
- Adhere to policies, procedures, and relevant legislation.
- Embody and promote Organisational Values.

**Experience and Requirements**:

- Proven ability to plan and execute organisational change management activities for process improvement initiatives.
- Strong knowledge of change management theories and practices, with the ability to engage stakeholders at all levels.
- Advanced analytical, conceptual, and communication skills, including tailoring messages for diverse audiences.
- Track record in developing and implementing end-user training materials in medium-to-complex organisations.
- Demonstrated capability to manage stakeholder satisfaction and resolve issues constructively.
- Excellent written and oral communication skills, with experience mentoring staff and negotiating outcomes.
- Ability to foster a positive and motivated environment during change initiatives.
- **PROSCI accreditation** (desirable).

**HOW TO APPLY**:
Please submit your resume (in MS Word Format) for consideration via the link below. A cover letter demonstrating your relevant experience may also be reviewed.

Your interest will be treated in the strictest of confidence.

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