Admin Officer

2 weeks ago

Canberra, Australia Navitas Full time

**Key Responsibilities**:

- Assist clients with registration, enrolment, program details, and appointment bookings, offering clear and accurate guidance.
- Promote Navitas Skilled Futures programs and events to clients and stakeholders, enhancing awareness and engagement.
- Ensure accurate and secure client records, data entry, and documentation to maintain seamless service delivery.
- Maintain a welcoming and professional environment in reception and student areas, addressing client needs with care.
- Escalate client feedback, complaints, or issues in a timely manner to support continuous service improvement.

**Qualifications**:
**The person we seek will ideally have the following skills and experience**:

- Excellent interpersonal, written, and verbal communication skills, with a friendly and professional approach.
- Strong administrative skills and meticulous attention to detail, ensuring accuracy in all tasks.
- Calm under pressure with the ability to prioritise and manage multiple tasks in a fast-paced environment.
- Awareness of diverse cultural perspectives and a sensitive, client-focused approach.
- A collaborative team player who thrives in a supportive environment.

**Desirable**:

- Previous experience in the education sector or government-contracted programs.
- Familiarity with student management systems.

**Additional Information**:
**At Navitas Skilled Futures our employee perks and benefits include**:

- Unlimited global career opportunities across the Navitas portfolio
- Flexible working arrangements
- Salary packaging and novated leasing
- 2 paid volunteer days per year for your passionate causes
- Health & well-being packages including free counselling and well-being specialist support for employees and family members
- Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers
- Access to LinkedIn Learning and professional development opportunities

**Diversity Equity and Inclusion**:
**Join our dedicated team committed to enhancing the experience of our clients**

**How to Apply**:
**About Navitas**
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employees over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more.

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