Admin / Office Support Officer

3 days ago

Canberra, ACT, Australia Arventa Pty Ltd Full time $60,000 - $80,000 per year

Admin / Office Support Officer

At Arventa, we're passionate about giving the best possible experience to our clients. As we continue to grow, we're looking for an Admin / Office Support Officer to join our team and play a key role in managing inbound communications, responding to customers, and ensuring smooth day-to-day operations.

Arventa was founded in 1996 and supports more than 2500 Australian customers with our innovative compliance and risk management solutions via its flagship platform WHS Monitor -

The role:This role is focused on both inbound enquiries and outbound customer engagements. You'll be handling all enquiries and arranging customer meetings.

It would be advantageous to be technically savvy, to be able to manage inbound enquiries effectively.

The key responsibilities of the position include:

  • Managing and responding to all inbound enquiries to the company
  • Collaborate with internal teams to ensure timely responses to enquiries
  • Administrative / email support
  • Recording information in company CRM

Applicants should have:

  • 2-4 years office / admin support experience
  • Sound technical knowledge/skills (desirable)
  • Excellent telephone communication skills
  • High degree of self-motivation and ambition
  • Positive, confident and determined approach
  • Problem solving skills
  • Desire to work as a part of a winning team

PERKS

  • We pride ourselves in upholding a respectful and supportive environment; if there's something you need to get your work done, we'll get it for you
  • Growth opportunities
  • Regular professional development
  • A strong emphasis on work/life balance including weekly and monthly office social activities
  • Office conveniently located near the light rail

Prior to commencement successful candidates will be required to:

  • Undergo a pre-employment National Police Check
  • Supply copies of all educational qualifications

OUR TEAM & CULTURE

We're customer focused: Everything we do, we do to make things better for our customers. We innovate and continuously improve. Better products. Better service. More Value.

We're here to win:We lead in a market that never stops moving. We have the courage to commit, to make tough decisions and when we need to, we turn on a dime.

We love this stuff:We hire smart, fun, talented people who want to make a difference.

We've got each other's backs:We value honesty, appreciate diversity and insist on respect. We're here for each other. Every day. We win as a team with a shared spirit of optimism.

We're owners and we act like it:We take initiative, act with urgency and are accountable for results. We're all engaged.

Integrity is non-negotiable: Our customers, suppliers, partners, stakeholders, communities and competitors can all trust us to do the right thing. No exceptions.

This is a great opportunity to join a leading provider of Risk Management Software and be at the forefront of innovation in the industry.

The key to your success will be your ability to build strong relationships at all levels, combined with a high degree of self-motivation, commitment and initiative.

This is a full-time, in the office role, based in our Turner ACT Office.

Note that only short-listed candidates will be contacted.

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