Project Coordinator

AlayaCare are seeking a Project Coordinator to support our Project Management & Implementation teams managing small projects and providing administrative and reporting assistance. Full-time permanent position which can be located in either Brisbane, Sydney or Melbourne.

**About AlayaCare**

AlayaCare are a fast-growing mature start-up with a presence in Australia, Canada and the United States who are revolutionising the way aged and disability care is delivered. Our software offers a complete technology solution for community and residential care organisations. Focused on driving better outcomes for the aged and disability care sectors, we are driven by our purpose of enabling the care we want our loved ones to receive in the place they call home. We have an open and transparent culture, our teams are highly diverse, and we are committed to a workplace where we all feel that we can be ourselves.

**About the team**

Reporting to the Director Project Management Office (PMO), the Project Coordinator will support a team of six Project Managers in a fast paced, professional and supportive PMO team. The PMO work closely with our Business Development and Software Implementation teams to scope and effectively resource software implementations for new customers, and enhancements for existing customers.

**What you will be working on**

As a Project Coordinator you will be working on multiple concurrent pieces of work (20+) as directed. More specifically, you will be completing tasks such as:

- Planning, resource scheduling and managing the execution of small implementation projects and 'work orders' (changes for existing customers requiring consulting time) including personnel, timeline, budget, invoicing, and change requests.
- Providing regular and ad-hoc project metrics and reporting.
- Assisting the leadership team in preparing presentations & reporting packs.
- Leading month-end closing processes including validation of financial data and clean-up of project data.
- Administering AlayaCare's external Learning Management system including customer onboarding, support and ongoing maintenance of user records.
- Assisting the team defining processes and developing appropriate documentation and training as required.
- Assisting the leadership team in various day to day administrative activities

**What we're looking for in a Project Coordinator**

You might be a graduate looking to launch your career, or early career in Project Management looking to build on your experience. Either way, you're enthusiastic and keen to learn and progress to a Project Manager or Implementation role in the next couple of years. More specifically:

- You are able to analyse data and generate accurate and insightful reporting.
- You achieve this with intermediate excel skills (Lookups, Pivot Tables etc.) and excellent attention to detail.
- You are organised and accountable for your work, comfortable working on multiple projects, able to prioritise your workload, and adapt to changing situations.
- You are driven to learn, improve your capabilities and progress, as evidenced by your record of high achievement at work, in your studies or in your hobbies.
- You identify and then solve problems creatively, challenging assumptions and thinking laterally to provide solutions.
- You are customer-focused and willing to go above and beyond to ensure your customers have a positive experience.
- You collaborate and build strong relationships with customers and colleagues with empathy, candour, and professionalism.
- You communicate clearly and concisely in plain English, verbally and in writing.

It's also a bonus if:

- You have a qualification/certification in Project Management or a Bachelor's degree.
- You are familiar with one or more project tools such as MS Project, Confluence, Smartsheet or Kantata.

**Why AlayaCare is a great place to work**:

- Purposeful work - a chance to make a difference in aged and disability care in Australia.
- Progression along well-defined career paths with ongoing learning and development opportunities - we're looking for someone to invest in us, we'll also invest in you.
- Competitive salary package including company stock for all employees.
- A 'SuperFlex' hybrid work policy - choose when to from the office or from home.
- 5 wellness days off per year to relax and promote mental health.
- An open, transparent and supportive culture.
- Flexible benefits package - tailor your own package from our broad offering.
- Volunteer and company funded parental leave.
- Health and wellness activities, happy hours and team outings.

**Better outcomes, better belonging***

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.

Having a pulse on our employee