Receptionist

4 days ago

Melbourne, Australia Slater and Gordon Full time

Receptionist

Slater and Gordon Lawyers are a leading personal injury law firm every member of our team shares our passion for our clients, making their tomorrow start today.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including an extra week of annual leave, 18 weeks paid parental leave, extra-long service leave, and various learning and professional development opportunities.

Covered by our Enterprise Agreement, this position will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more.

What are we looking for?

We are now seeking a Front of House Receptionist to join our Melbourne office. This is an ongoing part time opportunity, 3 days a week - Wednesday to Friday 8:30am to 5:00pm. You will be the first person that a client meets in their legal journey. That's why it's so important that our teams are welcoming, empathetic and caring. You can expect to be involved in the following tasks and duties:

- Meeting and greeting our clients and/or our external suppliers
- Assisting in setting up appointments and booking meeting rooms
- Answering phones and directing our clients to their legal teams
- Attending to and preparing meeting and video conference room bookings
- Occasional travel and catering bookings (if required)
- Administrative tasks (occasional photocopying and/or archiving duties)

What will you bring?

For you to be successful you will need to have the following skills and attributes:

- A welcoming and easy going nature, with the ability to put our clients at ease when they arrive to meet their lawyer
- A good listener and ability to help direct our clients to the right person to help them
- Prior experience in customer service and/or client facing roles
- A confident multi-tasker who conveys calm control when helping clients both face to face and over the phone
- Passionate about client care and willing to work as part of a team that seek ways to continually improve the service that we provide to our clients

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