Service Coordinator

2 weeks ago

Macquarie Park, Australia Prudential Investment Company of Australia Full time

Support the day to day operations of a growing business.
- Genuinely happy and friendly team who have each other's back
- Fast paced environment where you will learn and grow.

**About Us**

**About the role**

We are on the lookout for a super organised and proactive
**Service Coordinator **to join our Service Heroes team in
**Macquarie Park, Sydney**. This role is a
**full-time** permanent position. Reporting to the Administration Manager, you will be responsible for scheduling and managing various trade services with internal and external tradespeople/consultants for our client’s work orders.

**Objectives**
- Schedule and manage work orders for clients.
- Maintain strong relationships with internal and external stakeholders.
- Assess and resolve client issues.
- Maintain CRM database ensuring records are always accurate and up to date.
- Report on sales activity and performance as required.

**About you**
- Ideally you will have 3 years’ experience in a similar all-rounder role in administration/service coordination, but if not, the right attitude and willingness to learn and grow will set you apart from the rest
- You’re known for outstanding client service and communication skills (written & verbal).
- You can professionally deal with clients and third parties.
- You are proactive and have exceptional organisational skills.
- If you want to be the “glue” for our tribe and are a genuinely a nice person who is always willing to pitch in when the chips are down, then we will consider you

We are a hardworking team, who pride ourselves on being loyal, supportive and we always work with the highest integrity.

**Life at Service Heroes**

We asked our people what made working at Service Heroes special, and they highlighted that we offer a sense of
**Belonging**, we’re
**Making a Difference** every day and your career journey provides
**Challenge** and
**Growth**.

**How to apply**

**We value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.**

**You must have the right to live and work in this location to be considered for this opportunity.**

**It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.

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