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Sales & Customer Service Coordinator

2 weeks ago

Macquarie Park, Australia JAX Tyres Full time

JAX Tyres & Auto Port Macquarie

At JAX Tyres & Auto we are a diverse and dynamic team, dedicated to providing Australians with the best tyre and auto servicing possible. We are a proud, house-hold known and trusted brand which value our customers experience and above all, safety. Our hard work ethic and vibrant culture creates a positive working environment across our close-knit network and is the driving force behind our excellence.

About the Role

We are looking for a customer centric, dynamic and personable Sales & Customer Service Coordinator to join our team in Port Macquarie. In this role, you will lead customers through an exceptional customer service experience, guiding them to the decision that best meets their wants and needs. You will work closely with your store manager, motor mechanics, tyre technicians and wheel aligners to deliver the best service to our valued customers, ensuring everyone leaves our store happy and with peace of mind driving.

Your main day-to-day tasks would include:

- Attending to customers and providing exceptional customer experience
- Identifying the best products to sell to our customers
- Motivating, encouraging and communicating with your team
- Building and maintaining positive relationships with customers
- Handling and processing payments
- Maintaining sales, receipts and stock records

About you
- Excellent communication skills when dealing with customers and team members
- Enthusiastic attitude and strives to achieve KPIs
- Excellent time-management and problem-solving skills
- Knowledge and interest in the automotive and tyre industry

What we offer
- Exclusive staff discounts on our products and services
- Career growth opportunities through our industry leading training opportunities
- Reward and recognition for your hard work

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $30.00 per hour

Ability to commute/relocate:

- Macquarie Park, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)