Inbound Sales Representative

3 days ago

Sydney, Australia MadeComfy Full time

**About MadeComfy**:
We are a passionate and diverse team with a mission to build the world's most loved short-term rental and hospitality business.

Led by our proprietary technology and a customer-centric approach, we enable real estate agencies to manage short and mid-term rentals at scale and help property owners generate higher rental returns. MadeComfy guests enjoy the comfort and privacy of a home, enhanced by hotel-quality touches.

Now proudly part of **PRISM**, a global hospitality and technology platform, MadeComfy is entering an exciting new chapter of innovation and growth, with global data, systems, and tools to enhance our service.

**Our Culture**:
At MadeComfy, culture is at the heart of everything we do. Our four values - **Trust, Agility, Empowerment, and Wow** guide how we work, grow, and deliver for our partners and guests.

Our focus on people and purpose has been recognised multiple times:
**AFR BOSS** - _T_op 5 Best Places to Work in Travel, Retail, Hospitality & Experiences_
**Anthill** - One of _Australia's Coolest Companies_
**ASTRA Awards** - _Most Inspiring Property Management Company_ & _Rising Star in Short-Term Rentals_

**Purpose of the Role**:
We're looking for a driven and confident **Inbound Sales Representative** to help accelerate MadeComfy's growth.

You'll sell our complete end-to-end management service, owning your pipeline from first enquiry through to signed partnership. You'll combine commercial acumen with empathy and care, delivering consultative sales that build long-term relationships and genuine customer success.

**Your Day-to-Day**:

- Manage your inbound leads from enquiry through to signed listing.
- Qualify and nurture prospects, identify opportunities, and close business confidently.
- Deliver a great first impression that builds trust and sets the tone for long-term partnerships.
- Work closely with our Onboarding and Operations teams for a seamless owner experience.
- Build strong relationships with both internal stakeholders and external partners.
- Champion customer success, your goal is to help owners thrive.

**What You'll Bring**:

- Proven sales experience, ideally in property, hospitality, or a fast-growth environment.
- Strong communication skills and a genuine ability to connect with people.
- Excellent organisation and follow-through, you keep momentum across multiple leads.
- A proactive, problem-solving mindset with confidence to own outcomes.
- Goal-driven energy and creativity to deliver consistent results.
- Interest or background in short-term rentals, real estate, or property management is a plus.

**Why You'll Love Working Here**:

- Join an **award-winning Australian business** backed by PRISM's global innovation and reach.
- Hybrid flexibility, 3 days in our beautiful **dog-friendly Pyrmont office**, 2 days from home.
- A passionate, collaborative, and diverse team that values trust, empowerment, and growth.
- A culture that celebrates innovation, connection, and delivering excellence.

**Be part of something bigger -**where local heart meets global innovation.

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