Inbound Sales Representative

3 days ago

Sydney, New South Wales, Australia MadeComfy Full time
About MadeComfy

We are a passionate and diverse team with a mission to build the world's most loved short-term rental and hospitality business.

Led by our proprietary technology and a customer-centric approach, we enable real estate agencies to manage short and mid-term rentals at scale and help property owners generate higher rental returns. MadeComfy guests enjoy the comfort and privacy of a home, enhanced by hotel-quality touches.

Now proudly part of PRISM, a global hospitality and technology platform, MadeComfy is entering an exciting new chapter of innovation and growth, with global data, systems, and tools to enhance our service.

Our Culture

At MadeComfy, culture is at the heart of everything we do. Our four values - Trust, Agility, Empowerment, and Wow guide how we work, grow, and deliver for our partners and guests.

Our focus on people and purpose has been recognised multiple times:

AFR BOSS – Top 5 Best Places to Work in Travel, Retail, Hospitality & Experiences

Anthill – One of Australia's Coolest Companies

ASTRA Awards – Most Inspiring Property Management Company & Rising Star in Short-Term Rentals

Purpose of the Role

We're looking for a driven and confident Inbound Sales Representative to help accelerate MadeComfy's growth.

You'll sell our complete end-to-end management service, owning your pipeline from first enquiry through to signed partnership. You'll combine commercial acumen with empathy and care, delivering consultative sales that build long-term relationships and genuine customer success.

Your Day-to-Day
  • Manage your inbound leads from enquiry through to signed listing.
  • Qualify and nurture prospects, identify opportunities, and close business confidently.
  • Deliver a great first impression that builds trust and sets the tone for long-term partnerships.
  • Work closely with our Onboarding and Operations teams for a seamless owner experience.
  • Build strong relationships with both internal stakeholders and external partners.
  • Champion customer success, your goal is to help owners thrive.
What You'll Bring
  • Proven sales experience, ideally in property, hospitality, or a fast-growth environment.
  • Strong communication skills and a genuine ability to connect with people.
  • Excellent organisation and follow-through, you keep momentum across multiple leads.
  • A proactive, problem-solving mindset with confidence to own outcomes.
  • Goal-driven energy and creativity to deliver consistent results.
  • Interest or background in short-term rentals, real estate, or property management is a plus.
Why You'll Love Working Here
  • Join an award-winning Australian business backed by PRISM's global innovation and reach.
  • Hybrid flexibility, 3 days in our beautiful dog-friendly Pyrmont office, 2 days from home.
  • A passionate, collaborative, and diverse team that values trust, empowerment, and growth.
  • A culture that celebrates innovation, connection, and delivering excellence.

Be part of something bigger - where local heart meets global innovation.

Apply now and help us continue to shape the future of short-term rental management.

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