Inbound Customer Service Representative

3 days ago

Joondalup, Australia Probe Group Full time

**Description**:
At Probe Group, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple).

We have a number of opportunities to join our customer service team at our Joondalup WA contact centre close to cafes, shopping and public transport.

We have an amazing team delivering incredible service, and supporting the people of WA on behalf of a major utilities provider.

We can offer you a rewarding and supportive work environment with long-term career opportunities.

**Key details**:
Available to work 38 hours per week Monday - Friday rotational shifts between 7:00 am to 7:00 pm
Hybrid work from home, the initial training and support period will be completed at the centre.

**To be successful in this role, you will need to**:
build a relationship with customers over the phone
adhere to comprehensive compliance standards
deliver amazing customer experiences every time
effectively handle and resolve complex enquiries
demonstrate resilience and flexibility in all customer interactions
be comfortable to work in a flexible seating environment
competently use technology and multitask between different systems while actively listening
you will be required to complete a National Police Clearance
full work rights to work within Australia

**What we can offer you**:
comprehensive paid training
Hourly rate + On Target Earning (based on reaching KPI's)
a diverse and supportive working environment - everyone is welcome here, and our differences make us stronger
a culture built on fun, respect, integrity, innovation and transparency
Unlimited access to Sonder-Trusted Mental Health Platform
Multiple award-winning customer experience organisation with over 40 years of experience

With clients spanning across the Pacific, Asia, North America, and South Africa, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. Stellar is a Probe Group company. At Probe, expect to think differently, challenge the norm and find your purpose.

  • Customer Service Representative

    1 day ago

    Joondalup, Australia Probe CX Full time

    **About the role** We're on the lookout for multiple Customer Service Representatives to join our Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges,...

  • Synergy - Customer Service Representative

    1 week ago

    Joondalup, Australia Probe CX Full time

    We are currently looking for passionate Customer Service Representatives to join our amazing Joondalup team delivering incredible service, and supporting the people of WA on behalf of a major utilities provider. Our Joondalup centre is newly refurbished and close to cafes, shopping centres and public transport. **Key details**: - Full time available to...

  • Customer Service and Sales Representative

    2 weeks ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." Your Opportunity Our contact centres operate 7 days a week Monday - Friday 7.00am - 10.30pm & Saturday - Sunday 8.30am...

  • Customer Service Representative

    5 days ago

    Joondalup, Australia Air Liquide Full time $45,000 - $65,000 per year

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.This fixed-term role is responsible for providing excellent support to our customers by answering their questions, resolving issues in a...

  • Sales and Customer Support Representative

    7 days ago

    Joondalup, Australia WEG Australia Full time $60,000 - $90,000 per year

    Sales & Customer Support Representative – Join the Global Powerhouse at WEGJoondalup, Perth | Global Impact | Customer-Focused | Career Growth Who is WEG?At WEG, we're more than just a manufacturer – we're a global innovator and solutions provider with a strong culture built on simplicity, efficiency, and teamwork. With operations in 42 countries and...

  • Customer Service Officer

    1 day ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Care Representative

    1 week ago

    Joondalup, Australia Air Liquide Full time $50,000 - $70,000 per year

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.This role is responsible for providing excellent support to our customers by answering their questions, resolving issues in a timely...

  • Customer Solutions Specialist

    1 day ago

    Joondalup, Australia Probe CX Full time

    **About the role**: As a Customer Solutions Specialist, you will be responsible for handling inbound calls regarding enquiries for the upcoming 2025 WA State Elections. Think of it as making a 5-minute friend every 5 minutes. You will know your way around a computer and have a passion for customer service. You are a peacemaker. A relationship builder. An...

  • Customer Service Consultant

    5 days ago

    Joondalup - Collier Pass, Australia RAC Full time $50,000 - $80,000 per year

    RAC is one of WA's most iconic and trusted brands dedicated to supporting over 1.4 million members with their enquiries and providing the most value for their membershipWe are currently on the lookout for experienced customer service and sales consultants to join our inbound call centre teams in Joondalup and West Perth to support current and potential...

  • Customer Service Representative

    7 days ago

    Joondalup, Western Australia , Australia PTC Phone Tech & Comm Full time $25,000 - $40,000 per year

    Join PTC this Christmas Customer Service & Sales Stars Wanted Looking for a fun and rewarding role this holiday season? Join PTC Phone Tech & Comm — Australia's No#1 destination for smart device accessories and tech solutionsWe're searching for Christmas Casuals who love helping customers, thrive in a busy retail environment, and have a genuine passion...