Patient Services Officer

1 day ago

Balwyn, Australia Advara HeartCare & Advara SleepCare Full time

Our Best Starts with You
We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future.

We have an exciting opportunity for a Medical Receptionist to join us on a permanent part-time basis (Monday, Tuesday & Friday).
Also known as the Patient Support Officer, this support role to the Practice Manager, will be fundamental in ensuring the continual development of an outstanding local team and support the clinical services at the practice.

**What you’ll do**:

- Thrive in a dynamic administrative setting, prioritizing patient care in a fast-paced environment
- Serve as the frontline ambassador, warmly welcoming and assisting patients while ensuring precise documentation
- Navigate seamlessly through constant changes and handle multiple priorities with ease
- Skillfully manage a high volume of telephone inquiries, providing accurate and helpful information
- Take charge of billing and receipting patient accounts with meticulous attention to detail
- Expertly handle document scanning and maintain precision in daily banking reconciliation.

**Who you are**:

- Demonstrated understanding of and an ability to provide superior patient care and stakeholder customer service
- Strong leadership skills with experience in leading a team by displaying and inspiring confidence in and demonstrating behaviours in accordance with Advara HeartCare’s values
- 3+ year’s equivalent experience in the health professional industry
- Strong knowledge of relevant workflows for all cardiac testing and reporting
- Excellent time management and multi-tasking skills
- Proven experience to work effectively both independently and collaboratively in a multidisciplinary team environment.

**What’s in it for you**:

- Permanent part-time opportunity
- Purchase additional annual leave as part of our annual leave scheme
- Range of benefits such as 12 weeks paid parental leave
- Work with a connected, collaborative team
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart & sleep disease.

**Who we are**:
We are a team of over 700 highly trained and passionate healthcare professionals, innovative support staff and leaders across 80 locations in Australia. We believe through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia. We do this through bringing together leading experts, innovative technology and the latest tests and procedures.

We are about deep patient care, exceptional outcomes for all and moving the industry forward.

**Covid-19**:
In line with the Public Health Order, all Advara HeartCare clinical employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for Advara HeartCare, you must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.

  • Dental Assistant

    7 days ago

    Balwyn, Australia Dentaland PTY LTD Full time

    Are you a dedicated and skilled profess nal seeking a fulfilling career in th dental fi - ? We are del - ted to extend an - vitation to join our amic team a - alwyn Dental Practice as a Dental As tant! *Why Choose Balwy Dental Practice:* - *Exceptional Team Culture:* Join a collaborative and supportive team of professionals dedicated to providing...

  • Medical Receptionist

    1 day ago

    Balwyn, Australia Advara HeartCare & Advara SleepCare Full time

    Our Best Starts with You! We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here, you are our impact and you are our future. We are looking for an energetic and professional Medical Receptionist to join our busy Balwyn Cardiology clinic on a 12-month maternity leave contract. Also known as...

  • Optical Dispenser

    1 week ago

    Balwyn, Australia ProVision Full time

    Whitehorse Optometrists is an independent, established practice who pride ourselves on providing superior customer care to our customers. This is a fantastic opportunity for a motivated person to join our dedicated practice team as an experienced Optical Dispenser/Practice Manager. **ABOUT YOU** - Experience in a similar role within the optical industry -...

  • Wellness Associate Chiropractor

    2 weeks ago

    Balwyn, Australia Melbourne Wellness Group Full time

    **About the Role** We are currently seeking an experienced, mature female Chiropractor to join our group, working initially-mainly in the Balwyn practice. The role is a new position, expected to grow quickly - initially 20 hrs per week. We are looking for a practitioner with a growth mindset and is a great team player - ready to step in when need...

  • Wellness Associate Chiropractor

    1 week ago

    Balwyn, Australia Melbourne Wellness Group Full time

    **About the Role** We are currently seeking an experienced, mature female Chiropractor to join our group, working initially-mainly in the Balwyn practice. The role is a new position, expected to grow quickly - initially 20 hrs per week. We are looking for a practitioner with a growth mindset and is a great team player - ready to step in when need...

  • Customer Service Officer

    2 weeks ago

    Balwyn North, Australia YMCA Victoria Full time

    Opportunities to grow and develop your career. - Free access to gyms, recreation, and aquatics centres across the state! - $27.95 per hour + Super | Casual At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across...

  • Customer Service Officer

    7 days ago

    Balwyn North, Australia YMCA Victoria Full time

    Opportunities to grow and develop your career. - Free access to gyms, recreation, and aquatics centres across the state! - $27.79 per hour + super | Casual At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across...

  • Specialist Cardiac Physiologist

    1 week ago

    Balwyn, Australia Advara HeartCare Full time

    Our Best Starts with You! We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here, you are our impactand you are our future. As a Specialist Cardiac Physiologist (Echocardiographer) you will undertake best practice delivery of a wide range of echocardiography...

  • Personal Care Worker

    1 week ago

    Balwyn, Australia Help in the Home Full time

    We are seeking a Personal Care Worker to provide quality in-home care to a regular client in Balwyn. Shift times will include: 9:00am start for 1.5Hrs, Monday - Friday with Saturday as a possible additional shift. This shift will include looking after one regular female client who has mild-moderate dementia and requires an experienced carer to assist with...

  • Clerk

    7 days ago

    Balwyn, Australia Lawren Legal Full time

    **Position: Clerk (Full-Time, Office-Based - Balwyn)** **About the Role** We are seeking a reliable and detail-oriented Clerk to join our team on a full-time basis at our bright and modern office in Balwyn. This is an excellent opportunity for someone looking to start or grow their career in a professional office environment. The role is well-suited to...