Sales and Marketing Coordinator

**Work with us**:
Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and positive working atmosphere at North Richmond Community Health. With flexible working arrangements, we help ensure that people of all circumstances are well-represented in our staff.

As an employee, there are a number of benefits available:

- flexible working arrangements, including purchased leave
- wellbeing policy, with on-site subsidised fitness classes including pilates and personal training, work health checks and social events
- comprehensive and competitive salary packaging options.

We enjoy rich cultural diversity in our workforce. Approximately 55% of our staff were born overseas and over 75% identify with an ethnicity other than Australian. Over 65% of our staff speak languages other than English. We would like to hear from you if you have:

- superior skills in delivering culturally-responsive services in your given field
- keen ability to contribute to a respectful collegiate environment
- can contribute to innovation and service improvement
- effective relationship building skills to foster a harmonious workplace.

The **Centre for Culture Ethnicity and Health (CEH)** is a program of NRCH. Uniquely, CEH offers expertise in cultural diversity and health, cultural competence, social marketing, cross-cultural communication, consumer participation and health literacy to organisations across Australia.

We assist other organisations to provide a high quality of service to clients from migrant and refugee backgrounds. Our clients include hospitals, government departments, local councils, health centres, community services and higher education providers. We support them with training, social marketing services, advice, resources and information.

**Sales and Marketing Coordinator (0.5EFT for 6 months)**

The **Sales and Marketing Coordinator **will develop and implement sales and marketing strategy to grow and expand services within the relevant health and business sectors. Identifying new audiences and strategies for engagement is a key task in driving increased revenue whilst maintaining and managing relationships with key stakeholders.

This is a new role for CEH and is offered on a fixed term basis and may be extended dependent on meeting pre-determined key performance indicators and outcomes. An enthusiastic quick learner will be well suited to the role and a sales target will be attached. The Sales and Marketing Coordinator plays a crucial role in driving the growth and success of a CEH. By identifying new business opportunities, building strategic partnerships, and expanding the customer base, they will contribute to the overall expansion and sustainability.

This position would suit an experienced strategic marketing and sales professional who is keen to ‘give back’ and work in a profit for purpose organisation that supports health equity and participation.

Roles and responsibilities include, but are not limited to:

- Market Research: Conduct market research to identify potential new markets, customer segments, and industry trends. Analyse competition and market conditions to identify business opportunities.
- Generate leads and opportunities through various channels such as networking, cold calling, attending industry events, and utilizing online platforms. Build and maintain a robust pipeline of potential clients.
- Develop and maintain strong relationships with clients, partners, and stakeholders. Collaborate with internal teams to ensure efficient delivery of products or services to clients. This will require review and support to enhance the customer relationships management system.
- Develop business strategies and plans to drive growth and achieve revenue targets. Identify key areas for expansion and develop tactics to penetrate new markets or industries.

**Key Selection Criteria**

**Essential qualifications, attributes and skills include, but are not limited to**:

- BSc/BA in business administration, marketing sales or related field or MBA
- Proven working experience as a business development manager, sales executive or similar role.
- Proven experience and understanding of market dynamics and business principles.
- Knowledge of customer acquisition strategies (inc business to government experience)
- Proven sales track record.
- Experience in customer support is a plus.
- Proficiency in MS Office and Microsoft Dynamics.
- Communication and negotiation skills
- Understanding of adult learning principles

Please note it is a requirement for all employees of North Richmond Community Health to demonstrate evidence of mandatory immunisations/vaccinations prior to commencement of employment, based on the Immunisation Category the