Inventory Operations Manager

2 days ago

Richmond, Australia Forever New Full time

**FOREVER US**

Forever New is Australia's fastest-growing fashion clothing and accessories brand. With over 300 stores and a vast online presence globally, we have built a passionate community of fashion lovers, designers, innovators, and creatives who have taken us from Melbourne to the world.

We’re a dynamic and collaborative team with a love for fashion and a drive to make the modern woman feel confident, stylish, and empowered - every day.

**THE PERKS WE OFFER YOU**
- 40% employee discount plus family and friends' discounts
- Onsite café with daily subsidised coffee and lunch
- Birthday and loyalty leave
- Ongoing learning and development
- Wellness and sustainability incentives
- Vibrant head office located in the heart of Richmond
- Global exposure across a business operating on 5 continents

**YOUR DREAM OPPORTUNITY**

We have an exciting opportunity for an Inventory Operations Manager to join our Supply Chain team. This newly created onshore role will have a global remit, leading initiatives to enhance inventory accuracy across all systems and fulfilment channels. With a focus on system optimisation, stakeholder collaboration, and continuous improvement, you will play a pivotal role in streamlining operations and supporting scalable growth.

**Get excited to**:

- Maintain and improve inventory accuracy across systems and global fulfilment channels
- Investigate and resolve stock discrepancies, shrinkage, and item integrity issues
- Coordinate intercompany transfers between markets with financial accuracy
- Partner with Finance on key milestones to ensure accurate stock transactions
- Support DC stocktakes and cycle counts across all warehouses
- Oversee procurement of warehouse consumables
- Collaborate with IT on inventory system integration and issue resolution
- Develop documentation and training on inventory practices
- Identify and address aged or fragmented inventory; optimise lifecycle management
- Lead and mentor one direct report focused on inventory admin and reporting
- Develop and maintain KPIs to track item integrity and system performance
- Report on cycle count data and inventory discrepancies across distribution centres
- Partner with IT, Finance, and Planning for cross-functional data alignment
- Contribute to sustainability and cost reporting related to inventory
- Tertiary qualifications in Supply Chain, Logistics, or Business (preferred)
- Additional certifications (e.g. APICS, Lean, Six Sigma) highly regarded

**The Skills and Experience You Offer Us**
- 3-5 years’ experience in inventory or supply chain operations within retail/e-commerce
- Knowledge of inventory control, stock flow, and lifecycle management
- ERP system experience (NetSuite and RMS preferred)
- Excel proficiency and data analysis/reporting capability
- Experience in system integrations and continuous improvement
- Demonstrated leadership and mentoring skills
- Strong communication and stakeholder management abilities

Whether we’re designing our next collection or optimising inventory systems, these values guide everything we do:

- Think Customer
- Respect for All
- Keep it Simple
- Take Responsibility
- Act with Pace

**LOCATION**: Richmond, Melbourne, Australia

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