Academic Administration Coordinator

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do
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What’s the job?

Reporting to the Academic Planning Manager, the Academic Planning Coordinator will assist in supporting business planning and intelligence system initiatives throughout the student lifecycle of Higher Educational and Vocational programs across Academic Administration functions within Torrents Global Education (TGE).

This role involves collaborating with academic leaders, faculty members and other stakeholders to ensure academic quality best practices are implemented and monitored that promote student success and academic achievement.

Day-to-day accountabilities:
- Support business planning and intelligence systems that will provide insights that help the decision-making processes across faculty-wide academic administration operations, programs and services including the development & monitoring of data quality metrics- Support the Academic Planning Manager in the production of Business Intelligence reports and analysis of data and recommendations to meet business needs.- Produce timely Student Academic Progression reports and inform internal stakeholders of any discrepancies/errors uncovered.- Contribute to the production of Class and Exam timetables.- Maintain knowledge of all Course Architectures of courses delivered within the faculties.- Maintain company systems and databases to ensure information is accurate and compliant with company policies and external reporting requirements- Support the implementation of service improvement projects/initiatives and collecting data to analyse their effectiveness

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This is a permanent position and can be located in Sydney, Melbourne, Adelaide or Brisbane with hybrid working arrangements at the nearest campus 2 days per week.

Who you are- A Bachelor’s degree is required for this position, along with relevant work experience.- Certificate IV in Training and Assessment - TAE40110 or TAE40116 desirable- Minimum 2 years' experience within the University or VET sector in administration- Quality & Compliance: An understanding of TEQSA regulatory compliance, interpretating legislation and policy and procedures- Highly developed project management skills that support the effective implementation of concurrent projects within an agile environment.- Foresight academic planning and forecasting.- Highly developed attention to detail to undertake high volumes of administrative processing efficiently and with a high level of accuracy.- Stakeholder relationship building - Ability to communicate effectively with a variety of internal and external stakeholders.- Critical Thinking and Decision-making - analysing information to make decision and improve organisational performance outcomes.- Business improvement solution based “mindset” - Managerial courage - Willingness to challenge the “status quo” to improve organisational performance outcomes

Why join us?

Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020,
_Australian Financial Review_ named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from:

- Study free in a course/degree related to your position
- Flexible working conditions, allowing you to work remotely and from a campus near you
- Access to internal opportunities - Be supported to learn, grow and move across the organisation

Hiring process

We aim to provide you with