Eft Operations Analyst

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

**About the Role**:
We are looking for an EFT Operations Analyst to join our Digital Financial Services team on a **6 month fixed term basis.**You will play a crucial role in reconciling digital payment transactions processed through the Electronic Transaction Switching System. You will ensure accurate and timely payments to and from external parties on behalf of Coles Group brands. This position reports to the EFT Operations Manager and involves collaboration with various internal and external stakeholders.

**Key Responsibilities**:

- Reconcile digital payment transactions and Coles Group settlement and fee accounts.
- Ensure accurate analysis of data by inputting, updating, and verifying information
- Calculate and distribute fees for internal and external stakeholders.
- Set up merchant facilities for new stores.
- Perform ad hoc administrative tasks as directed by the EFT Operations Manager.
- Provide month-end reporting related to EFT operations.
- Handle retrievals processes in a timely manner.

**About You**:

- High attention to detail and accuracy.
- Strong accounting principles.
- Ability to produce reports in a timely manner.
- Excellent organizational and time management skills.
- Proactive and result-oriented.
- Excellent communication, teamwork, and customer service skills.
- Ability to identify and implement process improvement initiatives.

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**What’s in it for you?**:

- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**:
Job ID: 146535

Employment Type: Full time