Customer Service

6 days ago

Wyndham Vale, Australia Car Wash Wyndham Full time

**About Us**:
Car Wash Wyndham is a fast-growing, locally owned car wash business with a strong focus on customer experience. We pride ourselves on having a clean, welcoming site and delivering value to every customer. With new services like _Rapid Detail_ launching soon, we’re looking to bring someone on board who shares our standards and energy.

**About the Role**:
We’re seeking a hands-on team member to be the face of our car wash during weekday day shifts. This role is all about being proactive, friendly, and helpful — keeping the site clean, supporting our customers, and ensuring smooth operations.

**Key Responsibilities**:

- Engage with customers and assist them with car wash services
- Guide customers through our process and promote service offerings
- Maintain site cleanliness including vacuum bays, vending area, and wash bays
- Restock and tidy retail items and vending machines
- Assist with our _Rapid Detail_ service (basic interior/exterior cleaning)
- Monitor supplies and report issues to management

**You’ll Bring**:

- A friendly, approachable, and helpful attitude
- Strong customer service skills
- Willingness to roll up your sleeves and take initiative
- Ability to work independently and keep the site running smoothly
- Previous experience in retail, car wash, or hospitality is a bonus
- Availability for weekday shifts

**Job Type**: Casual

Pay: $25.00 - $30.00 per hour

Expected hours: 3 - 12 per week

**Benefits**:

- Professional development assistance

Application Question(s):

- Tell us about a time you went out of your way to help a customer — what did you do and what was the outcome?
- This job often involves working independently — how do you stay motivated and make sure things get done without constant supervision?
- We sometimes offer a rapid detail service — this includes vacuuming and light interior cleaning. Are you comfortable doing hands-on cleaning work and do you have any experience with this?

Work Authorisation:

- Australia (required)

Work Location: In person

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