Intake and Triage Officer

**Overview**:
**Work Type**:Fixed-term - Full-time or part-time

**Salary**: $79,122 - $96,073

**Grade**:VPS 3

**Occupation**:Other

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:VG/DJCS/PRVC/1872860

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
**
- **Utilise your Intake and Triage expertise to provide support and advice to Victims of Crime Financial Assistance Scheme**:

- ** Fixed - 30th June 2026, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service**:

- ** VPS Grade 3: $79,122 - $96,073 plus superannuation**
- The Department of Justice and Community Safety (the department) is seeking an Intake and Triage Officer to provide a critical role within Victims of Crime Financial Assistance Scheme

**About the Business Unit**
- The FAS represents a major leap forward in the government's response to victims of crime. Established under the Victims of Crime (Financial Assistance Scheme) Act 2022 the FAS provides financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs

**About the Role**
- Some of your duties will include:
To learn more about this role before applying, please read the attached position description.

**About you**
- To be successful in this role, you will have:

- Technical Expertise
- Proven experience delivering trauma-informed support services, with a strong understanding of family violence, sexual assault, and the victim services system.
- Committed to reflective practice and continuous service improvement
- Commitment to pursuing a culturally safe workplace and organisation and improved outcomes for Aboriginal people, aligned with the principle of self-determination.
- Proficient in case management systems such as Salesforce; experience with payment processing is also desirable.
- Qualifications
- A relevant qualification and/or experience in community services, social work, criminology, psychology, victim services and/or family violence is desirable.

**How to Apply**

**Applicantions close 20th July**

**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:

- The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

- Applications close Sunday 20 July 2025 at 11.59pm

Posted
- 7 July 2025