Intake and Triage Supervisor
14 hours ago
**Utilise your Administrative expertise to provide support and advice to the Victims of Crime Financial Assistance Scheme**:
- **An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service**:
- **VPS Grade 4: $95,102 - $107,905 plus superannuation.**
**_This is a prioritised role for Aboriginal people, who will be given priority consideration as per the special measures provision of the Equal Opportunity Act 2010._**
**About the Business Unit**:
This is an exciting opportunity to deliver a major new initiative for victims of crime. The FAS is a landmark reform that replaces the judicially based Victims of Crime Assistance Tribunal with an administrative scheme that prioritises the needs of victims and supports their recovery from violent crime.
The FAS represents a major leap forward in government's response to victims of crime. Established under the _Victims of Crime (Financial Assistance Scheme) Act 2022_ the FAS provides financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs. It acknowledges the harm done and is trauma informed, inclusive, and culturally safe. The FAS has a dedicated pathway for all Aboriginal and Torres Strait Islander victims of violent crime, known as the Marra Yattakunar Pathway.
**About the Role**:
Some of your duties will include:
- Managing a team of FAS Intake and Triage Officers in the Marra Yattakunar Pathway, supporting and guiding them to deliver quality and consistent service, including inbound calls on the Marra Yuttakunar helpline
- Managing the daily operation of the specialist intake and triage function, including allocation of resources, management of work, communication with staff, completion of reports, and ensuring that the specialist intake and triage function meets daily service targets and functional responsibilities.
To learn more about this role before applying, please read the attached position description.
**About You**:
- Demonstrated knowledge and understanding of the Aboriginal community, both society and culture, and the issues impacting it
- Demonstrated ability to communicate sensitively and work effectively with the Victorian Aboriginal community
- Experience operating in an intake and triage team within a complex service delivery environment
- Experience working with victims of family violence, sexual assault, and victims of crime more broadly and an understanding of the systemic barriers faced by marginalised communities including Aboriginal Communities in the justice system.
**How to Apply**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
-
Intake & Triage Supervisor
2 weeks ago
Melbourne, Australia Department of Justice and Community Safety Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $92,332 - $104,762 Occupation: Community Services Reference: VG/D01909-JUNE At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get...
-
Intake and Triage Officer
1 week ago
Melbourne City Centre, Victoria, Australia Department of Justice and Community Safety Full timeUtilise your Intake and Triage expertise to provide support and advice to Victims of Crime Financial Assistance SchemeFixed - 30th June 2026, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public ServiceVPS Grade 3: $79,122 - $96,073 plus superannuation.The Department of Justice and Community Safety (the department)...
-
Regulatory Officer
15 hours ago
Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time**THE ROLE** The Regulatory Officer plays an important role in delivering the Victorian Social Services Regulator's functions under the _Social Services Regulation Act 2021_ (the Act) and regulatory frameworks. The intake, triage and intelligence function at the Social Services Regulator supports the Regulator to: - provide a consistent and timely...
-
Intake and Triage Officer
4 days ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full time**Utilise your Intake and Triage expertise to provide support and advice to Victims of Crime Financial Assistance Scheme**: - **Fixed - 30**th** June 2026, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service**: - **VPS Grade 3: $79,122 - $96,073 plus superannuation.** The Department of Justice and...
-
Intake and Triage Officer
1 week ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full time**Utilise your Intake and Triage expertise.**: - **Ongoing Full-Time Opportunity.**: - **VPS Grade 3: $79,122 - $96,073 plus superannuation.** **_This is an Aboriginal Prioritised position, a role for Aboriginal and/or Torres Strait Islander peoples, who will be given priority consideration as per the special measures provision of the Equal Opportunity...
-
Senior Regulatory Officer
2 weeks ago
City of Melbourne, Australia State Government of Victoria, Australia Full timeOccupation: Governance and risk management Location: Melbourne - CBD and Inner Metro suburbs Reference: VG/763156 Two Ongoing Roles The Social Services Regulator is committed to strengthening protections and rights of vulnerable Victorians accessing social services. The Social Services Regulator is a statutory authority that was established under the...
-
Intake and Triage Officer
15 hours ago
Melbourne, Australia Victorian Government Full time**Overview**: **Work Type**:Ongoing - Full-time **Salary**: $79,122 - $96,073 **Grade**:VPS 3 **Occupation**:Administration **Location**:Melbourne - CBD and Inner Metro suburbs **Reference**:VG/DJCS/PRVC/1867716 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their...
-
Melbourne, Australia Dpv Health Limited Full time**Responsibilities**: **Discover DPV Health** DPV Health is a leading healthcare services provider operating out of Melbourne’s northern growth corridor. Our professional staff deliver a wide variety of clinical, community health and wellbeing services. At DPV Health, we pride ourselves on being inclusive, and actively embrace and celebrate the diversity...
-
Intake and Resolution Officer
4 days ago
Melbourne City Centre, Australia Department of Families, Fairness and Housing Full timeReporting to the Senior Intake and Resolution Officer, the Intake and Resolution Officer will receive written and verbal notifications and complaints about Victorian disability workers. The Intake and Resolution Officer will contribute to delivering end-to-end processes for receiving, assessing, conciliating/mediating, and resolving complaints under the...
-
Counsellor Advocates
14 hours ago
Melbourne, Australia Foundation House Full timeAbout the role Due to an increased demand for services, we are looking to expand our team of specialist Counsellor Advocates in the Intake and Access Team. These positions will be based at our Brunswick head office, with some requirement for outreach at our offices in Dallas, Sunshine, Dandenong and Ringwood. We are offering between 0.6 - 1 EFT and have...
