Fas Intake and Triage Officer

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Justice and Community Safety

**Salary**: $76,817 - $93,275

Occupation: Community Services

Reference: VG/MULTPOSJAN2025

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
- ** Utilise your reviewing and triaging expertise to provide support and advice to the**Victims of Crime Financial Assist Scheme** branch**:

- **3x Ongoing, Full-Time** opportunities to work with a high-performing and passionate team in the Victorian Public Service**:

- **VPS Grade 3: $**76,817 -$93,275** plus superannuation.**

**This is a prioritised role for Aboriginal and/or Torres Strait Islander peoples, who will be given priority consideration as per the special measures provision of the Equal Opportunity Act 2010.**

**About Us**:
This is an exciting opportunity to deliver a major new initiative for victims of crime. The FAS is a landmark reform that will replace the judicially based Victims of Crime Assistance Tribunal with an administrative scheme that prioritises the needs of victims and supports their recovery from violent crime.

The FAS is highly anticipated by victims and stakeholders and represents a major leap forward in the government's response to victims of crime. Established under the _Victims of Crime (Financial Assistance Scheme) Act 2022_ the FAS will provide financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs. It will acknowledge the harm done and be trauma informed, inclusive, and culturally safe.

**About the Role**:
This may include managing calls and responding to FAS enquiries, developing cultural support plans, and making referrals for Aboriginal and other victims engaging through the dedicated Aboriginal victims of crime team.

Some of your duties will include:

- Identifying and analysing documentary evidence to respond to the immediate needs of Aboriginal applicants.

To learn more about this role before applying, please read the attached position description.

**About You**:

- A demonstrated knowledge and understanding of the Victorian Aboriginal Community, both society and culture and the issues impacting on it.
- A demonstrated ability to communicate sensitively and effectively with members of the Victorian Aboriginal community.
- Understanding of the nature and dynamics of family violence and sexual assault.
- Qualifications:_
- A relevant qualification and/or experience in community services, social work, criminology, psychology, victim services and/or family violence is desirable.

**How to Apply**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.