Industrial Iot Solutions Specialist

7 days ago

Brisbane, Australia Madison Group Enterprises Full time

Overview

Are you a technically sharp individual with a passion for solving problems? Do you enjoy collaborating to create impactful solutions for a variety of industries? At Madison Technologies, a leading Australian technology innovator for over 30 years, we’re looking for a talented Industrial IoT Solutions Specialist to join our dynamic team.

A bit about us

At Madison Technologies, we connect people and technologies in clever ways. With a product portfolio that spans industrial technology, electrical connectivity, and advanced communications, we’re proudly supporting Australian industries to thrive.

As our Industrial IoT Solutions Specialist, you’ll be a key technical resource, working closely with our sales team and partners. Your mission will be to understand customer needs and leverage your deep knowledge of operational technology to architect and champion effective IoT solutions. You’ll play a vital role in presenting value, and fostering strong customer relationships to drive successful outcomes.

The opportunity

Half of your day will be engaged in a mix of proactive technical pre-sales activities, while the other half will be addressing technical support inquiries for products in the field. This involves helping the sales team select the right technologies for customer projects on the front end, while troubleshooting technical issues on the back end. You’ll primarily work from our Murarrie office on the Brisbane River (and next door to BrewDog), with occasional travel nationally for events and training.

Success in this role means effectively managing multiple technical engagements, providing insightful solutions, and clearly communicating technical value to both technical and non-technical audiences. A successful week involves active participation in customer meetings that lead to well-defined solutions.

The benefits

Join a supportive and collaborative team where your technical expertise will directly contribute to our success. You’ll benefit from our on-site tech lab for hands-on experience and occasional travel for professional development. With an on-site cook preparing you free lunch every day, and lots of free onsite parking, our Murarrie location provides a dedicated and resourced work environment.

What we are looking for
- Minimum 5 years’ experience in the IT or OT industry (direct experience with industrial hardware is a strong plus).
- Bachelor’s Degree or equivalent in a relevant technical field (Engineering, IT, etc.).
- Solid understanding of IP networking and OT protocols.
- Hands-on experience configuring networking devices and related hardware.
- Excellent communication, presentation, and problem-solving abilities.
- A proactive approach with a strong desire to learn and grow.

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