People Services Advisor

Champion HR systems and deliver HR analytics insights.
- Support employee lifecycle processes and HRIS implementation.
- Drive continuous improvement with a 1% better every day mindset.

**About Us**
GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 40 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products, and animal feed. GWF’s business units include Tip Top, DON, Yumi's, MAURI, and Jasol.
DON’s heritage goes back to the late 1800s. Since the beginning, we have been passionate about crafting great-tasting meat products that Australians love. We produce ham, bacon, salami, smallgoods, and fresh pork.
We take great pride in our skills, techniques, and brands, which have evolved over more than a century. We’ve grown from a small family business to become one of Australia’s largest food manufacturers, now part of the GWF group.
DON is also a leading Australian employer with offices and facilities in metropolitan and regional locations across the country. We take pride in being a responsible employer and a great place to work. We offer a safe and supportive environment where everyone can achieve their full potential.
**About the Role**
As the **People Services Advisor - HR Tech & Analytics SME**, you will provide administration support to the **end-to-end employee lifecycle,** triaging requests to our HR Inbox, providing first line advice on people policies, systems and processes, and creating an impactful and positive employee experience for our people. With a focus on HR systems, data analytics, and process improvement, you will serve as a Subject Matter Expert (SME) for HR technology and analytics, supporting key platforms such as Reward Gateway, Culture Amp, and JobAdder, while also supporting the implementation of HR systems.
Your strong HR administration experience, combined with a keen interest and experience in blending technical expertise with data insights along with your experience collating, and analysing data and using it to tell a meaningful story with actionable insights will be key to helping to influence People initiatives.
**Responsibilities**
- Support end-to-end employee lifecycle administration, ensuring smooth and efficient HR operations.
- Provide advice to stakeholders by triaging and responding to HR policy, process and systems enquiries.
- Deliver HR analytics, using Excel and data visualisation tools like Power BI or Tableau to generate actionable insights.
- Administer and champion HR systems (front-end and back-end), including troubleshooting and improving processes.
- Act as the system administrator for platforms like Reward Gateway, Culture Amp, and JobAdder.
- Implement and maintain HR technology solutions, identifying opportunities for ongoing improvement.
- Proactively identify and recommend process improvements to enhance process efficiency, and the employee experience.

**Why Join Us**
Our Purpose is to Craft food that brings out ‘the good’.
When you work at DON, not only will you be part of a community crafting iconic products that people love, you will also enjoy a safe and supportive environment where you can be your authentic self, advance in your career if you choose to, be recognised and rewarded for your contributions, and make a positive difference in the community.
We also work hard to ensure the programs and benefits we offer are competitive and reflect the needs and preferences of our people. They include (among others):

- Flexible work arrangements
- Community partnerships and initiatives, including 2 volunteer days per year
- Options to purchase additional leave
- Discounted products
- Training and development programs
- Global career opportunities
- Various recognition programs and rewards, including an end-of-year celebration
- Health and wellness initiatives
- Study Assistance

**About You**
You are a motivated and technically capable HR professional with:

- Experience supporting end-to-end HR administration processes.
- Strong expertise in HR technology administration and exposure to implementing HR technology.
- Advanced Excel skills and experience with data visualisation tools like Power BI or Tableau.
- A passion for continuous improvement with a “1% better every day” mindset.
- Strong problem-solving abilities and the confidence to advise stakeholders on HR systems and policies.
- The ability to work independently and collaboratively within a supportive team environment.

**Applications**
Applicants for this position may be required to undertake pre-employment screening tests including a pre-employment medical, including drug and alcohol tests, and a security/background check, which may also include a criminal record check. Proof of eligibility to work is required for all successful applicants.