Allocations Coordinator

2 weeks ago

Ballarat, Australia Australian Unity Full time

As Australias first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.

The Home Health program delivers in-home support services to ageing clients to help them live independently, supported and empowered, within their own homes and communities.

Within this Home Health program we have an exciting **Full Time** **Allocations Coordinator** to support our Greater Western Melbourne region Home Care team.

**About Your New Role**:

- You will be rostering across our Greater Western Melbourne** **region, working alonside our Australian Unity colleagues from our branch in **Ballarat**:

- Full Time Position
- Create an effective scheduling and rostering service to align Care Worker rosters efficiently to meet customer requirements
- Plan, forecast and management workforce planning requirements, including roster changes, leave and absence planning and new employee on boarding to ensure effective coverage of all shifts to client needs and service delivery targets.
- Assist with providing branch administrational support as required
- Assist with client phone based inquiries via triage of service support when required
- Maintain accurate and up to date client and employee records

**About You**:

- Professional verbal and written communication skills
- Experienced in rostering and scheduling staff in a high volume and fast paced work environment
- Experienced with scheduling and rostering services for a highly contingent workforce with complex and changing client requirements
- Previous experience in Scheduling, Allocations and/or Resource Management
- Competent using MS Suite and online rostering technology/systems

**Why Join Us**:

- Yearly Paid Community, NAIDOC and Wellbeing days
- Competitive Remuneration
- Work side by side with our Australian Unity colleagues within our Branches
- Supported learning and career development including access to our suite of LinkedIn Learning courses and Australian Unity’s Employee Learning platform
- Access to a range of great staff discounts on Australian Unity Financial Services products, including attractive discounts on Private Health Insurance

**What Makes Us, Us?**
- We’re all about lifelong learning
- We’re all about supporting your wellbeing
- We take care of our people, they take care of our customers
- We’re all about making a bigger difference together

We are here to make a difference every day, small things, big things and everything in between. We encourage you to join our team in this meaningful journey and make a difference in your local community.

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