Junior Security Coordinator

We are hiring two Junior Security Coordinators to join our Global Security Operations Centre (GSOC) in Melbourne. This is a full-time role, averaging 5 shifts per week, working 37.5 hours per week, over a ten-week period.

**About Healix**

Healix provides a comprehensive, integrated, global assistance offering to support the medical, security and travel assistance needs of business travellers, expatriates and local nationals wherever they may be located globally. Our services fall into three categories;
- Risk Intelligence
- Security Assistance
- Risk Management Consultancy

At the centre of our security services is the Global Security Operations Centre (GSOC). Operating 24/7/365, the GSOC is staffed by a specialist team of security professionals and crisis management experts who are highly practiced in the risks associated with global travel. They provide clients with timely, relevant, actionable intelligence and advice using cutting-edge technology to provide location specific insight and monitoring of incidents.

We work with our clients to help evaluate the security risks their global operations face, providing valuable advice on minimising those risks and guiding them through the process of building a safer and more secure environment for their employees, project, personnel and site facilities. Providing access to highly specialist consultants with local knowledge and experience of challenging environments, we help clients develop risk mitigation plans appropriate to the level of risk acceptable to them.

**What we are looking for**:
**Skills**:

- Demonstrated interest in political and security issues, especially in the APAC region.
- Excellent written and verbal communication.
- Experience in writing information for English-speaking audiences; proficiency in a second regional language is an advantage.
- Willingness to work outside normal hours for security operations.

**Experience**:

- At least one year in security or international relations (military, government, police, NGOs, corporate security) is desirable but not essential
- Degree (or equivalent) in International Relations, Security Studies, or related field.

**Travel/Hours**:

- Travel as needed.
- Willingness to work outside normal business hours.

**Character**:

- Strong interpersonal skills and teamwork.
- Organized, able to multitask and meet deadlines.
- Calm under pressure, detail-oriented, and protocol-driven.
- Effective communicator, committed to quality.

**Career Development**:
This post will offer opportunity for development as we expand our Risk Management business.

The post is a stepping-stone to becoming a Regional Security Coordinator (RSC) and delivering consultancy projects.

**About The Role**

**Job Summary**:
The Junior Security Coordinator supports Healix in delivering high-quality operational security services.

**Key Responsibilities**:
**Security Operations**:

- Support the security desk, providing advice and assistance to travellers, expatriates, and corporate security managers.
- Manage client cases professionally and promptly, ensuring adherence to business rules.
- Assist during security escalations and provide 'Active Monitoring' for Level 4 incidents.
- Participate in Incident Management Teams during escalations and evacuations.
- Develop security operational capabilities, focusing on APAC, and handle asset due diligence.
- Provide logístical support to internal staff and contractors.

**Risk Intelligence**:

- Monitor global incidents on weekends and support the APAC Global Threat Analyst.
- Collaborate on weekly forecasts and complex reports for platform subscribers.

**Colleague & Stakeholder Engagement**:

- Work with Global Threat Analysts to maintain regional security awareness.
- Engage with Healix stakeholders, including medical, projects, and business development teams.

**Required Criteria**
- Fluent in English, with excellent writing ability.Relevant undergraduate qualification in International Relations, Security Studies or other regional specialism.

**Desired Criteria**
- Experience of international travel
- Capability in additional languages
- Relevant experience in government, international bodies, NGOs, corporate security

**Skills Needed**

**Salary**

Not disclosed