Clinical Manager

Position Description - Clinical Manager

Core Detail

**Title **Clinical Manager

**Objective **Effectively integrate and achieve care, services and clinical governance in the management of resident care.

**Role **Anticipate and deliver high quality care and services to support and meet the individual needs of residents.

**Competency **Provide clinical leadership of staff to ensure optimal care and service to residents.

Position Parameters

**Employment **Full time, permanent

**Reporting to **Facility Manager

**Staff directly **Clinical Nurse Coordinator (where applicable
**supervising **Varied - personal care and nursing stream personnel

**Expenditure Limit **$500 (excludes capital items)

**Location **TriCare Aged Care Residence

Detailed Description of the Position

**Clinical Care ** *Provide effective care that is based within accepted
**Management **contemporary health care practices.*
- Effective leadership of the Personal Care stream staff, ensuring competencies and performance standards are met and maintained at all times.
- Facilitate and actively participate in employee performance processing according to Human Resources policies and procedures
- Ensuring that care is based on individual resident needs and provided according to acceptable professional standards.
- Provide clinical leadership and consultancy to medical practitioners, allied health professionals and community services to ensure optimal service delivery to residents.
- Act as a resident advocate and promote advocacy as a requirement of all team members.
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- Take responsibility and accountability for nursing decisions and actions.
- Effectively collate clinical statistics and data in order to analyse and identify clinical trends, causes and outcomes.
- Liaise with the Facility Manager in the management of the

Master Roster to ensure care standards and staffing levels are maintained, taking into consideration occupancy, allocated budget and relevant approval structure.
- Ensure documentation meets professional and regulatory requirements.

Care Act 1997 and the Quality of Care Principles 2014 to the clinical area of nursing and personal care.
- Perform as a professional role model and mentor through demonstrating advanced clinical expertise in the nursing care of the aged person.

**Care ** *To effectively oversee the facility’s maintenance of care
**Documentation **documentation systems in consultation with the Facility
**Management **Manager and ACFI and Clinical Coordinator (where applicable).*
- Responsibility for monitoring and ensuring resident care documentation is up to date, and assessment and care planning, including care plan evaluations, are all completed as per TriCare policy.
- Identify opportunities for maximising ACFI Funding particularly as residents’ care needs change.
- Undertake audits relevant to care and analyse the outcomes.

**Improvement **assessment and subsequent continuous improvement.*
- Guide support, coach and monitor activities of Personal

Care Team to ensure expected standards of performance and outcomes are met.
- Actively participate in the Service Improvement System

(SIS).
- Monitor resident satisfaction with the provision of planned care through relevant surveys and processes.
- Contribute policy/procedure development and initiate reviews when appropriate.
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- Demonstrate a commitment to excellence in customer service for all internal and external customers.
- Take responsibility for ongoing professional development through relevant professional organisations and active participation at Clinical Manager forums and industry conferences.
- Research and implement evidence-based standards that are compliant with relevant professional, industrial and legislative requirements.

**Team Work ** *Participate actively and constructively in the successful
functioning of the facility’s management team.*
- Support the implementation of team decisions.
- Use correct communication process within the team and with other work teams.
- Work floor shifts, including shift work, if required

**Staff ** **Tra** **ining an** **d ** *Assist employees to access the appropriate training to
**Development **achieve their maximum capabilities.*
- Coordinate and evaluate training programs within the facility.
- In consultation with the Facility Manager, liaise with the

Training Manager and Training personnel regarding training outcomes.
- Monitor and contribute to the training needs of employees within the personal care stream.

**Relationship ** *In conjunction with the Facility Manager, establish
**Management **relationships with local networks (ACATs, hospital discharge
planners/social workers, Commonwealth Respite and*

Carelink Centres, support groups etc.), health care professionals, Government departments/agencies and other stakeholders to market and promote the TriCare organisation, vacancies available, services provided and to rem