Recoveries Officer

3 days ago

Adelaide Region SA, Australia Gallagher Full time

**Your Role**

This role is responsible for effectively managing a portfolio of worker, employer, provider scheme / contract debt recovery cases or third party wrong doer cases. The role is also responsible for contributing to the sustainability of the Return to Work Scheme in SA in line with contractual obligations.

**You will add value to Gallagher Bassett across the following**:

- Providing a high level of professional customer service to both internal and external clients;
- Working with internal clients to identify third party wrongdoer recovery potential and minimise the impact of overpayments to injured workers, employers or providers;
- Communicating with all relevant parties when unauthorised payments occur, providing technical assistance when required to reduce potential overpayments; and;
- Investigating potential recoveries and documenting outcomes, and commencing recoveries, where appropriate within agreed timeframes;
- Ensure outcomes are effectively communicated and actioned within specified timeframes;

**We’re interested in hearing from people who possess**:

- Experience in Workers Compensation or Personal Injury Claims Management
- Have a sense of accountability and ownership, with a focus on quality
- Strong Communication and interpersonal skills
- Experience within Workers Compensation or Public Liability/Third Party debt recovery will be held in high regards.

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- True flexible work hours
- Staff referral incentive
- Opportunities for ongoing education and development
- Service recognition awards to celebrate your contribution to the company
- Employee assistance program for yourself and your immediate family members
- Staff benefits program with a wide range of discounts on offer
- The opportunity to work for a company that gives back to the community through our Gentle Bear program
- A fun, supportive and inclusive working environment

**A brief overview on GB**:
Gallagher Bassett is Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**If this sounds interesting to you - we want to connect**

**Only people with the right to work in this country will be considered for this role.

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