Account and Market Opening, Officer

2 weeks ago

Sydney, Australia State Street Full time

Why this role is important to us:
The organization you will be joining is called Business Onboarding and Transition (BOaT). BOaT provides end-to-end view of client delivery to deliver an enhanced experience expertise and issue resolution and on-going improvement. The team you will be joining is Account and Market Opening team under BOaT organization, key attribution of Client Onboarding.

What you will be responsible for:
This is the role responsible for fund or market opening, amendment and closure for APAC region, which includes site Sydney, Hong Kong, Taiwan, Singapore, Korea and Japan.- Monitors and drives accountability for end to end service delivery.- Partners with BOaT and Client Service teams to open/amend/close desired fund or market from client, resolve issues and ensure ownership of timely and accurate service delivery.- Manages the requests for APAC via Collaborate, ensuring requests are being taken action timely and requests are completed within SLAs.- Implements best practices in technology and processes as identified by remediation plans or Account and Market Opening team Leads.- Escalates issues / incidents as necessary and ensures Account Lead is informed of any existing or potential client issues.- Adhere to corporate policies, guidelines, and risk and compliance programs.- Implement effective communication across delivery organization on behalf of client initiatives and internal change events.

Education & Preferred Qualifications:
- Degree in Accounting or Finance or Business related area- 5+ years of job related/industry experience in financial services is required with Relevant Fund Management experience would be preferred- Fluent writing and spoken English- Ability to manage and prioritize workload- Ability to collaborate with various teams in different jurisdictions and also work well in a team environment- Ability to accept change and think outside of the box- Good at Office software

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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