Sales Manager

**About us**

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

**Your New Role Looks Like This**:
Join Australian Unity as a Sales Manager, where you’ll lead sales efforts for Victoria Grange and Campbell Place, two vibrant communities in Melbourne. Reporting to the Senior Sales Manager, you’ll play a key role in shaping sales strategies, engaging with potential residents and their families, and driving growth in occupancy.

In this rewarding role, you’ll support prospective and current residents through their journey into retirement living, ensuring they find the ideal accommodation, care, and service options. You’ll also manage property resales when residents move on, helping to maintain a thriving community.

**Key Responsibilities Include**:

- **Sales Strategy & Execution**: Develop and implement sales strategies to meet and exceed occupancy and revenue targets, directly contributing to the success of our communities.
- **Market Analysis**: Stay ahead by analyzing market trends and the competitive landscape, adjusting sales tactics to maximize opportunities.
- **Lead the Sales Process**: Oversee day-to-day sales operations, from lead management to sales process optimization and pipeline management.
- **Performance Tracking**: Regularly monitor and analyze sales performance, providing insights and reports to senior leadership to drive improvements.
- **Collaboration**: Work closely with cross-functional teams (Legal, Marketing, Operations, and Seniors Living) to align sales strategies with broader business goals.
- **Networking & Partnerships**: Build strategic relationships and local partnerships to drive growth and create new leads. Attend expos and events to represent Australian Unity (with occasional weekends).
- **Customer Relationship Management**: Maintain detailed records in Salesforce, ensuring all inquiries, appointments, and meeting outcomes are documented to keep the sales process smooth and efficient.
- **Sales Reporting**: Prepare and present regular sales reports, forecasts, and recommendations, backed by in-depth data analysis.
- **Community Engagement**: Build strong connections with prospective and current residents, offering support and guidance throughout their journey into retirement living.

If you’re ready to make a meaningful impact and bring your strategic sales skills to a team that values growth, collaboration, and exceptional service, we’d love to have you join us

**About You**:

- 7 + years’ experience in a similar role
- Demonstrated understanding of Retirement Living
- Demonstrated ability to track and report on sales activity and outcomes
- Proven sales experience in a high-trust service industry
- Strong financial acumen, ability to translate information to others
- Sound understanding of administration procedures and general business practices
- Holder of current Real Estate License in relevant jurisdiction
- Superior interpersonal and communication skills (both written and verbal)
- Strategic thinker with result orientated approach
- Understanding of current state and federal legislative requirements (sales process and documentation)
- Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite.

**What’s on Offer**:
You will enjoy a range of great employee benefits and rewards including:

- Competitive salary + bonus program
- Enjoy additional yearly Well-Being and Community leave days
- 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby
- Employee Referral Program
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
- Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more
- Available access to LinkedIn Learning courses through our great Learning platform