Customer Sales Representative and Consultant

3 days ago


Thomastown, Australia EcoOrigin Full time

**Key Responsibilities**

**Sales & Consultation**:

- Conduct consultations to understand customer needs and recommend suitable products and solutions.

**Customer Relationship Management**:

- Build and maintain long-term relationships with clients.
- Address customer inquiries promptly and professionally.

**Target Achievement**:

- Meet or exceed monthly sales targets and KPIs.
- Identify and pursue new business opportunities.

**Market Expertise**:

- Stay updated on energy efficiency trends, the energy efficiency program, and EcoOrigin’s offerings.
- Provide clients with clear and accurate information about products and benefits.

**Team Collaboration**:

- Work closely with the marketing, operations, and installation teams to ensure seamless service delivery.

**Qualifications & Skills**
- Proven experience in sales, consultation, or a related role (experience in energy or HVAC is a plus).
- Strong communication, negotiation, and interpersonal skills.
- Customer-focused approach with the ability to build trust and rapport.
- Self-motivated with a results-driven mindset.
- Ability to work independently and as part of a team.
- Basic understanding of energy efficiency programs is desirable.

**What We Offer**
- Competitive base salary with attractive commission structure.
- Comprehensive training on energy efficiency and our products.
- Opportunities for career growth and professional development.
- Supportive and collaborative team environment.
- The chance to make a real impact by contributing to a sustainable future.

**Key Responsibilities**
- Reach out to residential and commercial clients to discuss energy-efficient solutions.
- Inform customers about products available through the Victorian Energy Upgrade Program.
- Coordinate and schedule appointments for site assessors and Installation team.
- Deliver outstanding customer service by addressing inquiries and resolving any concerns professionally.
- Maintain record of customers, site assessors and installer's appointment.

**Job Types**: Full-time, Part-time, Casual

Pay: $24.00 - $27.00 per hour

Expected hours: 20 - 40 per week

Schedule:

- 8 hour shift

Supplementary Pay:

- Commission
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 30/01/2025



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