Customer Sales Representative and Consultant
5 days ago
**Key Responsibilities**
**Sales & Consultation**:
- Conduct consultations to understand customer needs and recommend suitable products and solutions.
**Customer Relationship Management**:
- Build and maintain long-term relationships with clients.
- Address customer inquiries promptly and professionally.
**Target Achievement**:
- Meet or exceed monthly sales targets and KPIs.
- Identify and pursue new business opportunities.
**Market Expertise**:
- Stay updated on energy efficiency trends, the energy efficiency program, and EcoOrigin’s offerings.
- Provide clients with clear and accurate information about products and benefits.
**Team Collaboration**:
- Work closely with the marketing, operations, and installation teams to ensure seamless service delivery.
**Qualifications & Skills**
- Proven experience in sales, consultation, or a related role (experience in energy or HVAC is a plus).
- Strong communication, negotiation, and interpersonal skills.
- Customer-focused approach with the ability to build trust and rapport.
- Self-motivated with a results-driven mindset.
- Ability to work independently and as part of a team.
- Basic understanding of energy efficiency programs is desirable.
**What We Offer**
- Competitive base salary with attractive commission structure.
- Comprehensive training on energy efficiency and our products.
- Opportunities for career growth and professional development.
- Supportive and collaborative team environment.
- The chance to make a real impact by contributing to a sustainable future.
**Key Responsibilities**
- Reach out to residential and commercial clients to discuss energy-efficient solutions.
- Inform customers about products available through the Victorian Energy Upgrade Program.
- Coordinate and schedule appointments for site assessors and Installation team.
- Deliver outstanding customer service by addressing inquiries and resolving any concerns professionally.
- Maintain record of customers, site assessors and installer's appointment.
**Job Types**: Full-time, Part-time, Casual
Pay: $24.00 - $27.00 per hour
Expected hours: 20 - 40 per week
Schedule:
- 8 hour shift
Supplementary Pay:
- Commission
- Performance bonus
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 30/01/2025
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