Administration Lead

**UGL** is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live. Our capabilities extend across a broad range of services and whole-of-life solutions for diverse industries, utilising world leading, sustainable and innovative technologies. We partner with some of the world’s largest blue-chip companies and government agencies, private enterprise and public institutions.
- As the
**_Administration Lead_** you will provide proactive coordination and administration support to one or more work sites. You will play a key role to ensure the effective and efficient operation of the Industrials South team by being their point of contact, and providing courteous, knowledgeable, and reliable administration services, and coordination of day-to-day support.
- You will drive a supportive and high-performing work culture focused on providing an excellent customer experience. You will also be accountable for coordinating the tasks of staff reporting to them, and ensuring resources are deployed and used effectively and efficiently.
- This position will have a requirement to travel to sites as directed.

**Key Responsibilities**
- Coordinate and supervise the day-to-day operations of the Industrial South team by ensuring day to day activities align with business operations including:

- Monitor, implement and evaluate administrative practices, systems, and procedures to optimise efficiency, and continually improve the customer experience through service design and quality delivery. Ensure compliance with records management and other policy.
- Research, analyse, collate, and provide advice, information and reports on policy and operational matters to support informed decision-making and planning.
- Provide administration support to site support team.
- Provide assistant where required by the Industrial South team.

**About You**
- The ideal applicant will be someone who has the following key capabilities:

- 5+ years’ experience working in a busy and/or complex administration role where high levels of customer service delivery are expected.
- A high level of interpersonal skills to handle sensitive and confidential situations diplomatically and discreetly.
- Demonstrated capacity and initiative to solve problems with energy and a positive attitude.
- Strong communication skills (oral & written) including strong negotiation and influencing skills and the ability to establish effective working relationships with a variety of people at different levels both internally and externally.
- Demonstrated ability to work independently to organise and prioritise demands, handle multiple complex tasks simultaneously, set and meet deadlines and follow-through within a fast-paced environment with multiple and competing demands.
- 2+ years’ supervisory experience of a team

**What we offer**:

- A chance to join a 6,000+ strong organisation owned by the CIMIC Group, one of the world’s leading international contractors

**What makes you right for UGL**
- You have a can do attitude
- You want to be part of a high performing team
- You believe success and value are driven by real teams where everyone has a role to play

**About Us**:
UGL Pty Limited is a leading provider of end-to-end engineering, construction and maintenance services. We are active across rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies.

As a diversified services organisation, UGL appreciates the diversity and richness of its people, and seeks to create inclusive environments that promote your talent and skills.

unitewiththeverybest #comeworkwithus

**Discipline**: Administrator

**Primary Location**: Australia-NSW-Newcastle, Maitland & Hunter

**Work Type**: Full-time