Scheduling and Administration Lead

**The Opportunity**:
Anglican Care has a great opportunity for a strong Scheduling and Administration Lead to join the Community Aged Care team in the Hunter region.

This is a Permanent Full-Time vacancy, Monday - Friday with hours between 7am - 5pm (early start or late finish)

**Why you’ll love working with us**:
At Newcastle Anglican, we don’t just offer jobs — we offer purpose-driven careers. Here’s what you can expect when you join our team:
**Growth & Development**: Dedicated professional development support
**Family Friendly**: 14 weeks paid parental leave or 3 weeks partner leave + super contributions.
**Smart Salary Packaging**: Save on your rent, mortgage or bills - up to $611 per fortnight.
**Education Perks**: Up to 40% off school fees at our Anglican schools.
**Wellness Boost**: Access to over 300 gyms with Fitness Passport.
**Mental Health Support**: Free access to our Employee Assistance Program.
**Career Progression**: Real opportunities for advancement.
**Flexibility**: We support flexible work arrangements.

**Role & Responsibilities**:

- Observe confidentiality relating to participants, their records and organisational matters at all times.
- Work with all other members of the team, participants and their families to enable participants to live and die with dignity.
- To have a good knowledge of all areas of Anglican Care, functions and key staff to enable the correct forwarding of customer enquiries.
- Answering phone calls, directing enquiries to the appropriate person and establishing telephone contact on behalf of relevant parties.
- To interact and communicate effectively with peers, participants, their families and all other customers.
- Undertake project work under the supervision of managers where appropriate.
- Assist with the induction of new staff including scheduling of buddy shifts and establishment of new roster
- Scheduling of participant services including replacement and leave coverage
- Develop rosters for Care Partners
- Provide assistance and relief in coordinating rosters for all regions as required
- Enter new client information and set up program in Client Management Systems and maintain system on a day to day basis
- Consult with stakeholders as relevant to the role, ensuring effective communication with the Anglican Care team and external suppliers in all aspects of service delivery
- Prepare data and reports for individual programs as required by the Care Partner/Community & Home Care Manager

**About you?**
- Cert III or IV in Administration or Business
- Current drivers licence
- A current NDIS check or willingness to obtain
- National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes)
- Australian work rights
- Demonstrated skills and experience in client management and rostering systems
- Strong administrative skills
- Strong computer literacy skills, including word processing, desktop processing, desktop publishing, databases and spreadsheets
- Excellent interpersonal and communication skills.
- Ability to work effectively as a team member and individually.
- Ability to prioritise and maintain a high standard of work under sustained work pressures.
- High level data entry accuracy with attention to detail
- Previous experience with overseeing a team

**Who we are?**

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

You must have the right to live and work in Australia.