Mental Health Services Administration Support Officer

4 days ago

Docklands, Australia North Western Melbourne Primary Health Network (NWMPHN) Full time

**Mental Health Services Administration Support Officer**:

- Docklands, Australia
- Reference: 6734021
- **Opportunity to utilise and develop your high-level administrative skills to support the delivery and management of North Western Melbourne PHN's Mental Health Services**:

- ** Part-Time (0.8 FTE, 30.4 hrs per week), Maximum Term role until 13 March 2026**:

- ** Base Salary starting from $55,700 (Pro-rata) + superannuation + eligibility for salary packaging**:

- ** Generous NFP salary packaging options up to $18,550**:

- **Docklands office location with option to work some days at home**

**About Us**

We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.

**What are PHNs?**

PHNs have been established with two key objectives:

- increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
- improving coordination of care to ensure people receive the right care in the right place, at the right time

**A typical week may include**:

- Manage incoming and outgoing calls, correspondence and enquiries in line with agreed protocols
- Add and maintain data, including referral and provider information, to organisational data systems always paying attention to data privacy and security
- Contribute to Information and Knowledge Management activities in collaboration with the Senior Administration Support Officer and lead any other tasks and ad hoc duties that may be required to support service needs
- Prioritise and complete program administration duties within the scope of the role with attention to detail and quality

**We are looking for someone who has**:

- Demonstrated excellent administration skills with ability to prioritise, meet deadlines, work well under pressure and maintain a customer service focus
- Relevant qualifications or experience in administration (experience working in a medical or allied health practice is preferred)
- Are committed to maintaining confidentiality regarding client, referrer and provider details.
- Are proficient in using common software e.g. Microsoft Office including outlook, word and excel
- Have experience working collaboratively as part of a team in a busy and dynamic environment

**What's in it for you?**
- A friendly and supportive professional environment
- Career progression opportunities
- Great work-life balance (Hybrid options to work from home and in office)

**Other Benefits**:

- Up to 6 days of paid leave a year for cultural celebrations, family events, or your birthday
- Additional paid leave at Christmas/NY
- Fun social club and health and wellbeing activities

**NWMPHN is proud to be an equal opportunity employer. We recognise the importance of attracting and retaining talent that mirrors our diverse community. Applicants from Aboriginal or Torres Strait Islander background are strongly encouraged to apply.**
- Applications Close: 22 Mar 2025

  • Office Administrator

    4 days ago

    Docklands, Australia Premium Disability Support Services Full time

    We are seeking a reliable and proactive individual to join our team in a mixed role as **Office Administrator & Domestic Support Staff**. This position involves general office administrative tasks along with light domestic support to help ensure the smooth running of our office and workplace. **Location**: Docklands VIC **Time**: Start 6am - End...

  • Administration Support Officer

    2 weeks ago

    Docklands, Australia North Western Melbourne Primary Health Network (NWMPHN) Full time

    **Administration Support Officer**: - Docklands, Australia - Reference: 6782396 **Are you a highly organised and motivated administrator looking to contribute to primary health care improvement? Join a collaborative team supporting primary health care initiatives across Melbourne's north, west, and inner-city regions, using your coordination skills and...

  • Office Administrator

    1 week ago

    Docklands, Victoria, Australia Premium Disability Support Services Full time $55,000 - $65,000 per year

    We are seeking a reliable and proactive individual to join our team in a mixed role as Office Administrator & Domestic Support Staff.This position involves general office administrative tasks along with light domestic support to help ensure the smooth running of our office and workplace.Location : Docklands VICTime: Start 6am - End...

  • Mental Health Professional

    2 days ago

    Docklands, Australia Medibank Full time

    **Your career in healthcare made**_personal_** At Medibank we’ve recently unified our health services under one brand - **Amplar Health.** With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when...

  • Program Support Officer, Contract and Performance

    1 week ago

    Docklands, Australia North Western Melbourne Primary Health Network (NWMPHN) Full time

    **Program Support Officer, Contract and Performance**: - Docklands, Australia - Reference: 6774416 **Are you a detail-oriented professional with a passion for improving mental health services? Join a collaborative team supporting the commissioning and performance of primary mental health programs in our region, using data insights, stakeholder engagement,...

  • Ndis Support Coordinator/recovery Coach

    2 weeks ago

    Docklands, Australia Premium Disability Support Services Full time

    **About us**: Premium Disability Support Services is an NDIS-registered Disability Services provider operating in Victoria. We value **commitment, punctuality, ethics and honesty** in an individual. We are seeking an exceptional person to provide support and assistance to our clients. We are currently looking for a full-time **Support Coordinator** to join...

  • Administration Officer

    1 week ago

    Docklands, Australia Davidson Group Services Full time

    We are currently looking for multiple experienced Administration Officer to join this well recognised Melbourne organisation based on-site in their central Docklands office. Working as part of a collaborative team your existing skills and exceptional attention to detail will be well utilised as you work towards completing the following tasks; - Creating...

  • Intake and Assessment Officer

    1 week ago

    Docklands, Australia North Western Melbourne Primary Health Network (NWMPHN) Full time

    **Intake and Assessment Officer**: - Docklands, Australia - Reference: 6772379 **North Western Melbourne Primary Health Network is looking for a dedicated Intake and Assessment Officer to support people seeking mental health assistance. Be part of a dynamic team, guiding assessments and referrals in a fast-paced primary health network.** - ** Remuneration:...

  • Intake and Assessment Officer

    7 days ago

    Docklands, Australia North Western Melbourne Primary Health Network (NWMPHN) Full time

    **Intake and Assessment Officer**: - Docklands, Australia - Reference: 6663566 - **Join a dynamic team facilitating assessments and referrals for people seeking support for mental health in a busy primary health network**: - ** Use your clinical assessment and genuine engagement skills to facilitate a no-wrong-door approach ensuring the best outcome for...

  • HR Administration Officer

    2 days ago

    Docklands, Australia North Western Melbourne Primary Health Network (NWMPHN) Full time

    **HR Administration Officer**: - Docklands, Australia - Reference: 6710510 - **Opportunity to kickstart your HR career in a busy non-for-profit within the north west Melbourne region.**: - **Full Time (1.0 FTE), Permanent Role. Start ASAP!**: - ** Base Remuneration starting approx. $66K + superannuation + salary packaging**: - ** Generous NFP salary...