Disputes Resolution Specialist

6 days ago

Macquarie Park, Australia DXC Technology Full time

Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.

The role of the Dispute Resolution Specialist is to act as the representative for DXC throughout the conciliation process.

Required skills, experience and qualifications
- Previous experience as a Dispute Resolution Manager or Officer (ideally from an insurance, legal or work compensation background).
- Strong experience in claims management in worker’s compensation schemes, particularly Case Management, Eligibility or Technical Management.
- Strong working knowledge of the NSW Workers Compensation Act 1987, Medical terminology and the icare scheme
- Extremely high level of attention to detail, ensuring compliance with all privacy and records management requirements.
- Intermediate computer literacy

About DXC

Your working environment

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

  • Customer Service Officer

    2 weeks ago

    Erskine Park, Australia West Recruitment Full time

    Work From Home 3 days per week - $68,530 + Superannuation - Erskine Park Location **About your new employer** West Recruitment is partnering with a reputable company who has been servicing Australia for 50 years. As the leader in their industry, they provide a complete range of sustainable waste management solutions **About your new job** As an...

  • Claims Resolution Officer ‎

    4 days ago

    Macquarie Park, Australia Metcash Full time

    At Metcash, we’re the power behind an independent Australia. For almost 100 years we’ve been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town. Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware...

  • Customer Resolution Specialist

    2 weeks ago

    Macquarie Park, Australia beBee Careers Full time

    **Customer Resolution Specialist - Australia**Job Description:We are seeking a Customer Resolution Specialist to join our team. As a specialist, you will be responsible for managing complaints from internal and external authorities across all company platforms in a timely, professional, and empathetic manner.Responsibilities:Manage high-risk and complicated...

  • Conflict Resolution Specialist

    5 days ago

    City of Lake Macquarie, Australia beBeeConflictResolution Full time

    Job Opportunity: Conflict Resolution ProfessionalResolve customer complaints in accordance with external dispute guidelines, policies and procedures, and related policy documents. Ensure compliance with regulatory requirements such as the General Insurance Code of Practice, AFCA's Rules, and the Insurance Contracts Act.About this role:Prioritize effectively,...

  • Credit and Collections Specialist

    4 days ago

    Macquarie Park, Australia Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Credit and Collections Specialist

    2 weeks ago

    Macquarie Park, Australia Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Admin Officer- Risk and Discrepancy

    2 weeks ago

    Macquarie Park, Australia Prosegur Australia Pty Ltd Full time

    Admin Officer - Risk and Discrepancy More about the Position: Reporting to National Risk & Discrepancies Manager, the position is responsible for the investigation and resolution of ATM account transactions - claims/ disputes. Act as the first point of contact to review and resolve discrepancies and claims. The position manages the settlement process in...

  • Specialist Case Manager

    4 days ago

    Macquarie Park, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...

  • Strata Assistant

    1 week ago

    Macquarie Park, Australia Fairwater Strata Full time

    Flexible Working Hours - Immediate start available in a friendly, fun team - Supportive Management team An opportunity has risen to join our highly respected Strata company renowned for excellence and operating with a high level of integrity and professionalism. **Responsibilities**: Our team is looking for someone who is interested in a career in property...

  • Injury Management Advisor

    2 days ago

    Macquarie Park, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: At Coles, our Distribution Centres play a key...