Dispute Officer

7 days ago

Macquarie Park, Australia Banktech Group Full time

**EFTEX** is a leading Australian payments processing and acquiring services provider. For more than 20 years we have delivered a range of tailored solutions to POS, ECommerce and ATM payment network clients including terminal driving, transaction processing, acquiring and settlement.

An exciting opportunity exists for a capable Disputes Officer with good communication skills to join our small team who are responsible for the timely resolution and processing of EFT Cardholder payments disputes and chargebacks.

You will be responsible for end to end management of payment disputes and delivering exceptional customer service to our clients. You will do this through establishing effective working relationships with stakeholders, providing guidance on Card Scheme requirements, evidentiary requirements and response timeframes, ensuring timely resolution of Disputes in compliance with industry standards. Your structured, yet flexible approach will see you managing multiple priorities and record keeping requirements with ease.

**To be successful in this role you will need**:

- Strong written and verbal communication skills
- Advanced analytical and problem solving skills
- Ability to interpret and communicate legislation and regulations
- An understanding of fundamental IT security methods and systems access credentials
- Proficiency in Microsoft Office, especially Excel, Word and Outlook
- Good interpersonal skills
- Demonstrated ability to work flexibly and collaboratively as part of a small team.

Prior experience with processing of disputed cardholder payments or with the ePayments Code, eftpos and International Card Schemes disputed payments rules and processes would be advantageous, but if you lack some experience in this area we’d still like to hear from you.

**In return we will provide**:

- Competitive remuneration package
- Hybrid working environment
- Friendly, effective, yet relaxed team environment
- Full training.

  • Administrator- Claims and Disputes immediate Start

    1 week ago

    Macquarie Park, Australia Prosegur Full time

    This is a key position responsible for the investigation and resolution of ATM/Device transactions, discrepancies, claims and disputes. - Immediate Start - $33 per hour + Super - Macquarie park location - Opportunity to go permanent **Our Client** Our client are an innovative multinational who are globally recognised as one of the most successful in the...

  • Disputes Resolution Specialist

    1 week ago

    Macquarie Park, Australia DXC Technology Full time

    **Job description** Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The role of the Dispute Resolution Specialist is to act as the representative for DXC throughout the conciliation process **Required skills, experience and qualifications** - Previous experience as a Dispute...

  • Accounts Receivable Officer

    2 weeks ago

    Macquarie Park, Australia demant Full time

    **About Demant**: LI-TS1 #LI-HYBID Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s health...

  • Accounts Receivable Officer

    1 week ago

    Macquarie Park, Australia demant Full time

    **About Demant**: LI-TS1 #LI-HYBID Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s health...

  • Claims Resolution Specialist

    1 day ago

    Macquarie Park, Australia Metcash Full time

    At Metcash, we’re the power behind an independent Australia. For almost 100 years we’ve been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town. Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware...

  • Eligibility Officer

    1 week ago

    Macquarie Park, Australia DXC Technology Full time

    **About the role** DXC Claims Management is excited to commence operations in NSW partnering with icare to improve recovery and return to work outcomes for injured workers in New South Wales. With over 20 years’ experience in workers compensation claims management, a unique opportunity exists to join a new DXC team and contribute to bringing DXC’s...

  • Credit Officer

    2 weeks ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About the role We are seeking an organized, professional Credit Officer to provide high-level support to our National Credit & Funding Team. Reporting to the Credit Team Leader, you will be responsible for collections of monies owed to Konica Minolta in an important high-risk portfolio. You will work closely with our internal sales & customer service teams...

  • Credit Officer

    7 days ago

    Macquarie Park, Australia Konica Minolta Full time $90,000 - $120,000 per year

    Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and...

  • Credit Officer

    7 days ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time $90,000 - $120,000 per year

    Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and...

  • Credit Officer

    1 day ago

    Horsley Park, Australia Sharp & Carter Full time

    Attractive salary - Permanent role - Friendly and supportive office environment - Internal Career Growth Opportunities - Western Sydney Location **About the role & Company** An ASX listed business based in Western Sydney has a need for a well rounded and highly experienced Credit Officer to join this team. Working with this supportive and friendly...