Administration Officer

-Location: Melbourne | Parkville
Job type: Part time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 69729

**Administration Officer - Orygen Specialist Program**

**Parkville Campus**
- ** Provide reception and general administration support and medical records services**
- **Community based Youth Mental Health Service b**ased in Parkville**:

- ** Part time ongoing role, working 3 days per week (Monday, Wednesday & Thursday)**

**Your new team**
- Orygen Specialist Program (OSP), a program of NorthWestern Mental Health, provides specialist mental health services for young people aged 15 to 24 and focuses on providing early intervention to young people with severe and complex mental illness
- OSP also works alongside Orygen, the National Centre of Excellence in Youth Mental Health which operates four primary mental health care headspace services in the catchment area
- Multidisciplinary teams deliver individually tailored services that comprise assessment and crisis intervention, case management, medication, psychotherapy, family support, inpatient care, group work, vocational support, educational assistance, and intensive outreach
- Specialist clinical streams offer targeted interventions for psychotic disorders (including young people at ‘ultra-high risk’ of psychosis), mood disorders, and personality disorders; and also manage the co-morbid substance use disorders, eating disorders, and neurodevelopment disorders
- Streams are supported by the Psychosocial Recovery program and the Community Development program

**Your new role**
- Orygen Specialist Program is looking for people with initiative, a commitment to excellence, analytical and problem solving skills, an ability to think conceptually as well as creatively, strong communication skills, and the capacity and aptitude to work in a collaborative and collegiate manner with other administrative staff and within a multidisciplinary team.
- The Administration Officer will provide reception, front desk, general administration and medical records services at our Parkville campus.
- The role of the Administrative Officer is to deliver a professional and caring customer focussed service, often as the first point of contact and communication for patients, their families and visitors.

**About you**
- Highly developed customer service and interpersonal skills
- Concise written and verbal communication skills, including professional telephone manner
- Relevant clerical experience and administrative skills, with demonstrated ability to prioritise, manage and respond flexibly to a variety of tasks
- Demonstrable computer skills with all Microsoft programs, and ability to learn other computer database programs
- Knowledge of medical terminology
- Professional presentation and demeanour

**Our Commitment to you**
- Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community
- _Advancing health for everyone, every day_. This is the Melbourne Way.
- We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.
- This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare.**Interested?**
- For a confidential discussion please connect via the details below.