Case Worker

3 days ago

West Perth, Australia MercyCare Full time

**Job description**
**Case Worker**:

- Community, Family and Children Services | Administration/Support Service
Closing date: 07/09/2025

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

**About the role**

Work in an exciting and dynamic role as a Case Worker within our Family Wellbeing Support Service. This role conducts assessments to understand a service user needs, develops support plans and connects service users with the appropriate supports. Offering guidance, emotional support, practical resources, you’ll help service users to overcome barriers and work towards achieving their personal goals.

You’ll also identify, assess and respond to safety concerns of service users, maintain an active caseload and provide one on one interventions along with group activities based on the service users’ needs and goals. This position is on a permanent full-time basis and is located at our West Perth head office.

**About you**

We're looking for someone passionate about empowering children and young people facing challenges — someone driven to help them achieve stability, independence, and reach their full potential. You’ll have experience working with service users who are considered at risk or are presenting with early mental health concerns.

In addition, you will also possess:

- Relevant Bachelor’s Degree is preferred
- Prior experience in delivering therapeutic interventions to service users that are evidence-based
- Experience working with diverse cultures and communities
- Prior case work experience within the community service or health sector
- Drivers Licence
- Working with Children Check (WWCC)
- National Police Clearance (obtained within the last six months)

**About the benefits**

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.

As a valued team member, you’ll also enjoy access to:

- Not for profit Salary Packaging options up to $18,000
- Childcare discounts for your little ones
- Options to purchase additional leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

**To Apply**

**_At MercyCare, every person matters._**
- With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values - respect, integrity, compassion, justice, excellence, and courage._

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