Case Worker

Case Worker - Koorta Guide Adult & Children

Ruah is a leading values-driven employer in Western Australia's community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA's biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

The Case Worker (what we call a Koorta Guide) is a critical role for Adult and Children clients within the Karlup Service - a specialised FDV service offering support to residential and community clients. Koorta is a Noongar word which means "trusted one". Koorta Guides are at the heart of the Karlup Service model and play a critical role in supporting women and their children throughout their journey of healing and recovery by walking alongside them to gain a deeper understanding of their needs, work collaboratively to develop a plan for their future, and provide practical support to access internal offerings and navigate external support services.

This is a permanent full time role working 38 hours per week between the hours of 8am - 5pm Monday to Friday.

Please note that this position is only available for employees who identify as female, due to the inherent requirements of the role. This is a genuine occupational qualification in accordance with section 27 of the Equal Opportunity Act 1984 .

What we're looking for

The successful applicants will be required to meet the following criteria:

• Previous experience in working effectively with children and young people who have experienced family and domestic violence.
• Ability to provide tailored support through assessing individual needs and developing comprehensive case management plans.
• Demonstrated proficiency in utilising case management tools and frameworks.
• Proven capacity to collaborate effectively with a suite of offerings staff, women and their children to ensure coordinated support.
• Commitment to advocating for the rights, wellbeing, and best interests of children.
• Strong skills in liaising with Child Protection and other external agencies to achieve integrated outcomes.
• Ability to work collaboratively within a multidisciplinary team environment.

Please note that the successful candidate must be female. This is a genuine occupational qualification of this position to be female in accordance with section 27 of the Equal Opportunity Act 1984.

What do we offer?

• A salary aligned with Level 4 of Ruah's Enterprise Agreement (& SCHADS Award), starting at $88,372
• 5 weeks annual leave + 17.5% annual leave loading.
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months' service). 
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• Up to $15,900 core packaging
• An additional $2,650 in meal entertainment packaging
• Benefits for salary packaging travel, accommodation, parking fees, education expenses and more
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more 

• Current drivers' license
• National Police Clearance Certificate (valid within 6 months)
• International Police Clearance Certificate, if applicable
• WA Working with Children Check
• First Aid Certificate

We'd love to hear from you

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB Monday, 10 November 2025.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Holly Turner, Service Lead Karlup Service at or

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs. 

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.